It Work, Jobs in Alva, Clk (with Salaries)

Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
8d
Senior IT Engineer
Gleneagles —Auchterarder
- £45,000 a year
- Full-time
- Hospitality
- Azure
- Windows
- Employee assistance programme
- Employee discount
Quick apply
12d
IT Operations Engineer
Bidwells —Perth
- Full-time
- Azure
- Microsoft Office
- SQL
- Employee discount
IT Security Analyst
Briggs Marine and Environmental Services —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
11d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
9d
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Security Analyst
Briggs Marine Contractors Ltd —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
Quick apply
12d
OT Data Network Engineer
SSE —Perth
- £64,085 - £76,851 a year
- Full-time
- Azure
- Programmable logic controllers
- IT
- Employee discount
- Gym membership
14d
I.T. Systems Engineer
Optos —Dunfermline
- Hybrid work
- Computer networking
- Communication skills
IT Business Systems & Solutions Manager
Gleneagles —Auchterarder
- Full-time
- Computer Science
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
IT/OT Cyber Security Manager
SSE —Perth
- £68,100 - £102,100 a year
- Team management
- IT
- Leadership
- Employee discount
- Gym membership
9d
IT Manager
Sibcas Ltd —Bathgate
- Full-time
- Azure
- Computer Science
- Travel
- Free parking
- Annual leave
Quick apply
IT Apprenticeship
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Senior IT Project Manager
Computershare —Edinburgh
- Full-time
- Project management
- IT
- Work from home
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Solution Architect
M&G plc —Stirling
- Full-time
- Azure
- Oracle
- Continuous improvement
- Annual leave
12d
Service Network Administrator
BAM Construction —Glasgow
- Microsoft Excel
- Microsoft Office
- Data entry
13d
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme

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Regional IT Support Specialist

Omexom UK -
Scotland

Apply Now

Job details

Qualifications

Jira
Driving Licence
Customer service
IT support
ServiceNow
BTEC
Communication skills

Full job description

Job Title: Regional IT Support Specialist

Location: Multiple regions (Scotland/England)

Office: TBC

Department: IT

Reports to: IT Service Desk Manager

Role Purpose

The Regional IT Support Specialist is responsible for delivering high quality, on site and remote IT support to staff across multiple locations within their assigned region. This role ensures that employees receive timely assistance with technical issues, hardware installations, training, and systems. The Regional IT Support Specialist will also complete scheduled site visits, perform hardware deployments, maintain documentation, and act as a local IT contact for regional operations and projects.

This position works closely with both local teams and the central IT department to ensure alignment, consistency, and smooth operation of our technology and systems.

Key Responsibilities

Incident & Request Handling

Work as part of the IT service desk team to help support and ticket requests.
Diagnose and resolve 1st and 2nd line support issues in accordance with SLAs.
Process user access requests, and onboarding/offboarding tasks.
Provide hands on support to staff throughout the region.
Complete site visits and provide local support and training as required.
Work closely with the central IT Support teams on incidents, service requests and product support.
Perform basic network and connectivity troubleshooting.
Configure and deploy laptops, desktops, and peripheral hardware.
Support video conferencing and meeting room technologies.

Customer Service & Communication

Deliver a professional, friendly, and customer-centric support experience.
Keep users informed of ticket progress and resolution timelines.
Create and update knowledge base articles for common issues.

Skills & Competencies

Experience of working within an IT support role in a multi-site or regional environment (preferred).
Experience with ITSM platforms such as FreshDesk, ServiceNow, ManageEngine, or Jira Service Management.
Excellent communication and customer service skills.
Ability to work independently, travel across sites, and manage workload effectively.
Strong problem solving skills with a proactive, hands on approach.
Ability to create clear documentation and deliver user friendly training.

Additional Requirements

Full UK driving licence
Flexibility to travel to different locations across the region.
Ability to work occasionally outside standard hours for major deployments or urgent issues.

Qualifications & Education

Minimum Level 3 qualification in IT (e.g., Level 3 Diploma in IT Systems Support, Level 3 BTEC in IT, or equivalent).
Or more than 3 years’ experience working in a similar IT support role.

Apply Now

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it jobs in alva, clk

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