First line it support engineer Work, Jobs in Ampthill, Bdf (with Salaries)

1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
7d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
EUN IT Support Apprentice
Sika —Welwyn Garden City
- Full-time
- Windows
- Travel
- Computer networking
2h
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Technicians
M Group —Stevenage
- £26,467 - £57,000 a year
- Employee assistance programme
- Employee discount
8d
Site Engineer
M Group —Stevenage
- Overtime
- Management
- Project management
- Travel
- Annual leave
- Employee assistance programme
M365 Engineer
Howdens Joinery Co. —Northampton
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
8h
Apprentice IT Engineer
Link Network Solutions —Wellingborough
- £12,000 - £15,000 a year
- Software troubleshooting
- IT
- In-person
Quick apply
Trainee Mechanical & Electrical PPM Engineer
Arcus FM —Stevenage
- £34,565 a year
- Full-time
- Computer literacy
- Continuous improvement
- Travel
Quick apply
10h
Broadcast Support Engineer
SIS —Milton Keynes
- CAD
- Computer literacy
- Engineering
- Employee discount
Quick apply
Second Line IT Engineer
GT Stewart Limited —St Albans
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
7d
Product Line Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Field Service Engineer
Scot JCB Group —Bedford
- Overtime
- Customer service
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
4d
Technical Services Engineer
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Bar
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
7d
Aircraft Mechanic
JMC Aviation —Luton
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Free parking
- Annual leave
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Team management
- Mentoring
- Annual leave
Quick apply
Apprentice Mechanical - Electrical Bus Technician
Arriva The Shires Limited —Milton Keynes
- £8.00 - £12.71 an hour
- Automotive diagnostics
- School
Quick apply
13d
Maintenance Manager
Hilton —Towcester
- £35,000 - £37,000 a year
- Full-time
- Hotel
- Guest services
- Employee stock purchase plan
- Annual leave
Process Engineer
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply

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first line it support engineer jobs near ampthill, bdf

1st line Support Engineer

Ekco -
Milton Keynes

Quick apply

Job details

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Desktop support
Azure
Ticket management
Microsoft Exchange
Virtualisation
Technical support incident logging
Computer networking
Mobile device management
Customer support
Customer interaction
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Time management
Mobile devices

Full job description

About Ekco

Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider.
IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

On It: We take ownership, follow through, and get things done.
All In : We collaborate, support each other, and commit fully to shared goals.
Connected: We build trusted relationships with colleagues, clients, and partners.
Hungry to Grow: We stay curious, keep learning, and push ourselves to the next level.

If these values resonate with you, you’ll feel right at home here.

The Role

Day-to-day at Ekco:

As a First Contact Resolution Engineer, you are a cut above the typical 1st Line Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1st Line, FCR, 2nd Line). You will be encouraged to follow through on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team.

This role is pitched at a level where engineers should be able to resolve above 70% of the tickets coming into the business, which means you’ll be given the freedom and trust to work on every technology that our clients own.

While we hold technical skills in high regard, we are always looking for someone who can bring a can-do attitude and a willingness to improve and learn.

What you’ll be responsible for:

Remote customer support, where you will perform various support tasks(not exhaustive);
- Device Troubleshooting (Desktop/Laptop/Mobile)
- Active Directory / Exchange / Office 365
- Printer Troubleshooting/Configuration
- Network Troubleshooting (Server, Switching)
Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets
Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion
Supporting the progression of 1st Line/Apprentice engineers within the team

Essential Qualities:

Experience in supporting;
- Device Troubleshooting (PC/Laptop/MAC/Mobile)
- Active Directory / Exchange / Group Policy / InTune
- Microsoft 365 / Azure / MDM
- Networking
Customer centric with great people skills
Proactive and positive approach to problem solving and client interaction

Desirable:

Experience of virtualised Microsoft environments
Experience with Egnyte for file storage
Microsoft Terminal Services/RDP to support level

Personal Qualities:

Takes pride in providing a high level of service
Regularly going above and beyond
Strong attention to detail
Ability to work under pressure and handle difficult situations
Impeccable time management skills with the ability to prioritise effectively

Benefits / Perks

️ Time Off: 25 days annual leave + public holidays
Birthday Leave: One extra day off to celebrate
Company Pension Scheme
️ Health Care
Employee Assistance Programme (EAP) for wellbeing support
️ EkcOlympics: Global team activity challenges
Unlimited access to Pluralsight for continuous development
Real opportunities to grow, including international progression

Why Ekco

Company of the year 2026 Tech Excellence Awards
️ Microsoft’s 2023 Rising Star Security Partner of the Year
First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
A culture rooted in diversity, equality, inclusion & belonging
A commitment to internal mobility and career progression
Flexible, family-friendly working at the heart of our culture
Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.

Quick apply

Refine Your Search

first line it support engineer jobs in ampthill, bdf

1st line Support Engineer

First Line IT Support Engineer

2nd Line Support Technician

EUN IT Support Apprentice

Remote Support Engineer

Technicians

Site Engineer

M365 Engineer

Apprentice IT Engineer

Trainee Mechanical & Electrical PPM Engineer

Broadcast Support Engineer

Second Line IT Engineer

Product Line Engineer (M/F/D)

Field Service Engineer

Technical Services Engineer

Aircraft Mechanic

Technical Support Supervisor

Apprentice Mechanical - Electrical Bus Technician

Maintenance Manager

Process Engineer

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