Technical support engineer Work, Jobs in Asfordby, Lec (with Salaries)

Technical Support Engineer - Stamford, UK
Avtron Power Solutions LLC —Stamford
- From £40,000 a year
- Overtime
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
2d
Technical Support Engineer
Cromwell —Derby
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Sick pay
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
Technical Support Engineer - Electronic Access Systems
Honeywell —Leicester
- Full-time
- Travel
5d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Systems Engineer
Abacode —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel

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Technical Support Engineer - Stamford, UK

Avtron Power Solutions LLC
Stamford

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Job details

Full-time
From £40,000 a year
2 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Driving Licence
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Salary: Minimum £40,000 depending on experience

Benefits:
28 days holiday+ Bank Holidays
Holiday buying scheme up to 5 additional days
Employee Assistance Programme
Employee Discounts Programme
38 hour working week over 4.5 days
Overtime

BACKGROUND TO THE COMPANY
Avtron is the global leader is power test equipment and specialises in the manufacture of Dynamometers and Load Banks. We are experienced in working with, and satisfying, multi-national organizations, utilities, and government departments, as well as specialist companies involved in mission critical, OEM, service, plant hire and power generation. Customer service always takes top priority. We are always available to talk to our customers, sharing our experience on all aspects of testing and test equipment, both before delivery and at any time in the years to follow. There are no limits, and no detail is too small to warrant our interest and help. Our own purpose-built factory is well equipped with modern computer-aided design and manufacturing facilities. We are enthusiastic, highly skilled and have in place the necessary management and ISO9001 quality systems to ensure that we meet our customers' needs, right first time, on time, every time.

Main Purpose of the Job
Working with the Technical Support team to ensure customers enjoy the highest level of support and service throughout the lifetime of their product.
Key Responsibilities
Providing direct customer and technical support for all Load bank and Dynamometer products supplied through the Avtron facility. Support is provided by telephone, email, remote connection or on site, dependent on each individual case.

Ensure that warranty claims are dealt with in a timely manner and to the satisfaction of both the customer and the company.
Electro and mechanical repair and testing of systems down to component level.
Commissioning, testing, training, and routine planned maintenance at customer sites worldwide. Travel will often be at short notice, generally for periods no longer than one week however flexibility around longer durations and weekend working are required.
Produce Risk Assessment and Method Statement documentation and ensure these are followed and evaluated where necessary to maintain the safest working practices at all times.
Ensure response and resolution dates are met in accordance with the Company’s quality systems and agreed SLA’s.
Generate reports, commissioning documents, fault analysis and certification following repairs and maintenance work.
Use SAP B1 system to log service call details, fault codes and resolutions from initial contact to final resolution.
Contribute and prepare service/warranty trend analysis.
Liaise with Sales department for preparing all necessary service quotations.
Liaise with Design, Production and Sales departments to aid in the continuous improvement of products and inform where future sales opportunities may be present.
Ensure all Statutory and Corporate Health and Safety, Environmental, Quality System and International Trade Compliance procedures are followed, and requirements are met.
Maintain Company standards, behaving in an ethical and professional manner in all business activities.

Qualifications

Minimum ONC or equivalent Electrical Engineering.
5+ years’ experience in a service role including worldwide travel is desirable but not a requirement
Preferably undergone formal training, such as a structured apprenticeship

Proven Skills

Proven track record in the support and repair of industrial control systems
Solid organizational and interpersonal skills.
Excellent writing, communication, and presentational skills
IT skills including MS Office and SAP or equivalent.
Valid passport and Full UK Driving License

General Statement
The duties listed are not set forth for the purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a position title or those to be assigned and performed temporarily outside an employee’s normal line of work.

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technical support engineer jobs in asfordby, lec

Technical Support Engineer - Stamford, UK