Senior cloud operations Work, Jobs in Ashington, Nbl (with Salaries)

Senior Cloud Operations Engineer
Sage —Newcastle upon Tyne
- DevOps
- English
- Analysis skills
18h
Senior Salesforce Architect
Ocado Retail —Sunderland
- Full-time
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- Salesforce
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Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
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(Senior) Data Center Technician, UK
Verda —Newcastle upon Tyne
- Full-time
- Engineering
- Mentoring
- In-person
9d
Senior DevOps Engineer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- DevOps
- Mentoring
- Agile
Senior Security Engineer
Atari —Newcastle upon Tyne
- Analysis skills
- Scripting
- AI
Quick apply
9d
Talent Scout Senior Analyst
Accenture —Newcastle upon Tyne
- Full-time
- Supervising experience
- Employee discount
13d
Commercial Performance Senior Manager
LeoVegas Mobile Gaming Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Resort
- Annual leave
Quick apply
Senior Infrastructure Analyst
Newcastle University —Newcastle upon Tyne
- £32,080 - £35,608 a year
- Full-time
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4d
Senior Data Engineer
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Presentation skills
- Organisational skills
- Annual leave
- Sick pay
5d
Cyber Security Operations Lead
NRG —Newcastle upon Tyne
- Organisational skills
- Communication skills
Global Infrastructure Manager
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- English
- Team management
Quick apply
Senior Manager - Portfolio Analytics
LeoVegas Mobile Gaming Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- Mentoring
- Leadership
- Free parking
- Annual leave
Quick apply
Senior Civil 3D Designer - Aviation Engineering
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Civil engineering
Senior Consultant/Document Controller Real Estate Digital- UK Wide
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- No experience needed
- Presentation skills
- Communication skills
Quick apply
8d
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Principal Oracle SCM Solution Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
Quick apply
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
Business Development Director - Manufacturing, Infrastructure and Environment
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Contracts
- Communication skills
- Life insurance
Quick apply
Lead Solution Architect
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £62,830 a year
- Part-time
- Presentation skills
- Conflict management
- Mentoring
2d

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Senior Cloud Operations Engineer

Sage -
Newcastle upon Tyne

Apply Now

Job details

18 hours ago

Qualifications

CI/CD
Technical troubleshooting
Scripting and automation in system administration
Cloud architecture
Incident management
Stakeholder collaboration
Stakeholder liaison
DevOps
English
Software development operations experience
Cloud engineering experience
Analysis skills
CI/CD pipelines
Partnership building
Distributed systems
Risk management
Usability
Mac OS
Agile
Major incident coordination
Root cause analysis
DevOps implementation
Leadership
PowerShell scripting
Infrastructure provisioning automation
PowerShell
SDLC

Full job description

Job Description

The Cloud Operations DevOps teams are responsible and accountable for Sage’s online Product portfolio. The teams ensure our Products and Services are constantly available for our customers to use to run their businesses. A Cloud Operations Engineer participates in bridging the technical gaps between Development and Operations by deploying, administering, improving infrastructure, and improving automation using cloud technologies. The Cloud Operations Engineer is responsible for working in their team, ensuring their Products and Services remains available, secure and performant.

The Senior Cloud Operations Engineer has deep understanding and experience of working in a DevOps or SRE environment. They have demonstrated automation experience and multiple CI/CD implementations, working closely with product delivery teams, influencing their approach and design by deploying, administering, monitoring, and improving their service. Proactively, they will identify direct and indirect key partnerships required for each assigned project and/or operational deliverable and ensure their participation. This is a 24/7 operation that requires the Senior Cloud Operations Engineer to lead and resolve any service incidents that may arise and drive root cause analysis. Ability to quickly analyse, assess and contribute to technical decisions is key to the senior role.

*** Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office. ***

Key Responsibilities

Key accountabilities and decision ownership:

Take personal accountability for their products so that they remain available, secure and performant

Use technology and knowledge to design and implement solutions and services to simplify customer experience, mitigate risk, improve usability and to impact Sage’s goals

Full understanding of operational risk and accountability for delivering an excellent service to our customers

Managing stakeholder expectations, ensuring accountability for all team members, making, and influencing decisions

Drive best practices in CI/CD and product delivery pipeline

The promotion of a DevOps/SRE culture and adoption of CI/CD principles throughout the organization

Participate and run global initiatives

Create, maintain, administer, and enhance cloud environments, ensuring they are secure and scalable, to satisfy operational requirements

Ensure that any key non-functional requirements around availability, security and performance are met before any product is made available to customers

Defining key metrics/logging and implement tooling that will provide all key stakeholders with information that will help identify improvements to the service on behalf of the customer

Closely co-ordinate with product delivery teams to ensure that designs, standards, and quality can be implemented improving the customer experience

Take the lead during high pressure incident scenarios, balancing technical resolution and senior stakeholder communications

Communicate with key stakeholders on planned changes, incidents, and service improvement plans, influencing decisions on Product roadmaps

Improve the out of hours customer experience by participating in our 24x7 on-call Rota

Consistently reviewing and improving services, building individual and team backlogs with actions aligned to goals and OKRs. Working with the team to delegate and prioritise this work accordingly.

Skills, know-how and experience:

Excellent communicator – able to articulate complex technical issues in simple terms when communicating with non-technical audience or Sage business stakeholders

Proven initiative as self starter, building team backlogs with good understanding of Sage Strategy and how that relates back to team priorities

Operating Systems: Windows, Linux &/or MacOS.

Strong analytical, debugging, and problem-solving skills.

Scripting knowledge for task automation (PowerShell, Bash, Ruby, Python).

Experience dealing with multiple teams in different functions/segments, multitasking & prioritisation skills.

Exposure to Devops/SRE activities like – software/system engineering and toil reduction

Experience building and maintaining Infrastructure as Code and CI/CD processes

Experience with applications deployed in either AWS or Azure that are using distributed computing, containers, and serverless technologies.

Technical leadership ability, influencing and interpersonal skills

Proven ability in task automation, increasing efficiencies, costs savings and service reliability improvements

Proven experience working with SDLC functional disciplines: QA, Development, design, etc.

Previous experience working with Agile methodologies

Proficiency in English language, verbal and written, with ability to build relationships and influence at all levels of the organisation including senior stakeholder management

Preferred:

Extensive experience working in a Sysadmin, DevOps, SRE, IT Operations, Developer, or QA/Application Engineer or Similar Role, in a customer facing, complex technical environment

Cloud Experience (AWS, Azure, Google Cloud etc.) experience

Technical / professional qualifications:

It is preferable, but not essential, that the post holder be educated to degree level in a relevant subject OR has deep knowledge in area of expertise

And/or Associate, and/or Professional level certifications in Cloud Technologies

#LI-MD1

Apply Now

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