Investigator Work, Jobs in Astley, Gtm (with Salaries)

Fraud Investigator - Level 1 to 4 (12 Month FTC)
1st Central —Manchester
- £30,452 - £38,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
3d
Investigator
Financial Ombudsman Service —Manchester
- £26,061.60 - £32,577.00 a year
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
17h
Case Manager (Targeted Interception)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
11d
Fraud Investigator - Accidental Damage (12 Month FTC)
1st Central —Manchester
- Up to £30,750 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
7d
Pre Litigation File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
1d
Complex Financial Crime Investigator
JaJa Finance Ltd —Manchester
- Full-time
- Hybrid work
- SQL
- Time management
- Annual leave
- Employee assistance programme
Quick apply
AML Financial Crime Investigator
Kroo Bank Ltd —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
Quick apply
8d
Detective pathway - Police Constable Entry Programme
Nottinghamshire Police —County
- £32,256 - £52,014 a year
- Weekend availability
- Communication skills
2h
Casualty Litigated Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Employee discount
Quick apply
Casualty NDA File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Employee discount
Quick apply
Safeguarding Officer
South Wales Police —Kingsway
- £33,603 - £39,276 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
9d
AI Engineer - Fraud
The Granite Group —Liverpool
- Up to £45,000 a year
- Full-time
- Hybrid work
- Master's degree
- AI
- Flexible schedule
Quick apply
11d
Digital Portfolio & Delivery Management Lead
HM Revenue and Customs —Manchester
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
9d
Motor Fast Track /Small Claims Paralegal
Weightmans —Liverpool
- Full-time
- Communication skills
1d
Theatre Stores Manager
East Lancashire Hospitals NHS Trust —Burnley
- £32,073 - £39,043 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
2d
Credit Hire Paralegal
Weightmans —Liverpool
- Full-time
- Communication skills
Senior Planning Enforcement Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
4d
Infrastructure Engineer (CTI)
HM Revenue and Customs —Manchester
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
9d
Quality Engineer
TT Electronics plc —Rochdale
- Full-time
- Engineering
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Detective Constable Transferee
Nottinghamshire Police —County
- £31,164 - £50,256 a year
- Full-time
- School

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Fraud Investigator - Level 1 to 4 (12 Month FTC)

1st Central -
Manchester

Apply Now

Job details

Full-time | Fixed term contract
£30,452 - £38,000 a year
3 days ago

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Report writing
Report generation
Customer service
Computer literacy
Stakeholder liaison
Motor insurance claims handling
Litigation
Insurance claims handling experience
Analysis skills
Risk management
Relationship management
Fraud prevention and detection
Communication skills
Personal injury claims handling
Negotiation
Time management
Analytics

Full job description

Location:

Manchester

Salary:

£30,452 - £38,000, depending on experience

Department:

Operations

At 1st Central, everything starts with our people.

As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you.

Do you have excellent skills in gathering evidence and handled a caseload of fraudulent claims? Passionate about uncovering hidden truths? Are you a strong communicator with the ability to engage with a wide range of suppliers and customers?

We’re looking for a Fraud Investigator to join our Counter Fraud Services team on a 12-month fixed term contract based in Manchester, Salford Quays.

You’ll be working as part of a growing, innovative team, responsible for protecting the business and customers from the impact of fraud. You’ll be investigating a caseload of suspected fraudulent claims, ranging from Low Velocity Impacts to Staged and Contrived collisions.

Core skills we’re looking for:

Critical thinking – Use your logical reasoning to analyse evidence and draw conclusions about potential crimes

Attention to detail – Pay close attention to the small detail to uncover evidence of fraud

Case management – Handle investigations from start to finish, ensuring all necessary steps are taken

Investigative techniques – Can use various methods for gathering evidence and conducting interviews

Working flexibly, you'll spend the 3 months in the office full-time for training and support, then hybrid begins with 4 days at home and 1 day in the office. But if you prefer to be in the office more, that's good with us too.

What's Involved:

You’ll carry out thorough investigations and gather evidence on suspected fraudulent claims for personal injury, vehicle damage and credit hire
You’ll conduct telephone interviews with customers as well as engaging external suppliers including accident investigators, motor engineers and panel solicitors
You’ll assess evidence including intelligence, Police reports, medical records and engineering evidence to identify inconsistencies and determine the outcome
You’ll identify cases of potential Fundamental Dishonesty, private prosecutions, or professional enabler involvement
You’ll provide advice and support to business areas with regard to potential fraud risks.
You’ll process payments on claims files as required and in accordance with authorities.
You’ll ensure claim files are reserved accurately and reserves amended where required.
You’ll meet agreed fraud KPI’s and targets.
You’ll ensure compliance with Company financial crime procedures and related policies.
You’ll submit Suspicious Activity Reports as necessary to the Company MLRO.
You’ll ensure compliance with Consumer Duty principles when liaising with customers.
You’ll build and maintain relationships both internally and externally.
You’ll be compliant with health and safety policies at all times.
You’ll ensure compliance with company and other relevant standards/ regulations at all times.
You’ll produce high quality written reports and advice for the business, to include recommendations.

Experience & Knowledge:

Strong experience of handling fraudulent customer, third party damage and personal injury claims.
Proven track record in investigating both opportunistic and organised motor fraud.
Managing a caseload with adherence to SLAs
Proven track record of stakeholder management
Strong understanding of motor insurance fraud and the purpose of a Counter Fraud Team
Strong understanding of the various indemnity levels and the subsequent impact that this may have on the claim/policy
Strong understanding of Part 7 and Part 8 Proceedings
Strong understanding of the litigation process and the impact that this has on the business both procedurally and economically.
Strong understanding of regulatory responsibilities (SMRC)
Excellent knowledge of FCA requirements (including TCF) an the regulatory framework relating to general insurance

Skills & Qualifications:

Strong communication skills, both verbal and written.
Strong negotiation and influencing skills.
Strong time management and organisation skills with the ability to prioritise work.
Strong analytical and problem solving skills, with the ability to adopt a logical approach to resolving problems.
Excellent customer service skills.
Computer literate, to include Word, Excel, PowerPoint and the internet.

Behaviours:

Self-motivated and enthusiastic.
Consistently demonstrates a positive attitude
Can receive and give constructive feedback
Adopts a proactive approach to their workload
Identifies and communicates potential process and efficiency improvements
Embrace, embed and incorporate the Company values
Passionate about reducing the business exposure to fraud risk.
Emphasis on attention to detail and accuracy.
Able to work on own initiative and as part of a team.

Ready to join us?

We’re looking for talented people who want to make a real impact for our customers, colleagues and business. Apply today and discover where a career at 1st Central could take you.

To find out more about careers at 1st Central, take a look here

Apply Now

Refine Your Search

investigator jobs in astley, gtm

Fraud Investigator - Level 1 to 4 (12 Month FTC)

Investigator

Case Manager (Targeted Interception)

Fraud Investigator - Accidental Damage (12 Month FTC)

Pre Litigation File Handler

Complex Financial Crime Investigator

AML Financial Crime Investigator

Detective pathway - Police Constable Entry Programme

Casualty Litigated Claims Handler

Casualty NDA File Handler

Safeguarding Officer

AI Engineer - Fraud

Digital Portfolio & Delivery Management Lead

Motor Fast Track /Small Claims Paralegal

Theatre Stores Manager

Credit Hire Paralegal

Senior Planning Enforcement Officer

Infrastructure Engineer (CTI)

Quality Engineer

Detective Constable Transferee

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