Optical assistant (inverness/mobile) Work, Jobs in Auldearn, Hld (with Salaries)

Optical Assistant (Inverness/Mobile)
Duncan & Todd Opticians —Inverness
- £12.71 an hour
- Full-time
- Databases
- Bachelor's degree
- Front desk
- Store discount
- Annual leave
Quick apply
7d
Retail Optical Assistant
Vision Express —Inverness
- Full-time
- Communication skills
Sales Assistant / Driver
Elgin —Elgin
- £12.71 an hour
- Part-time
- Customer service
- POS
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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optical assistant (inverness/mobile) jobs near auldearn, hld

Optical Assistant (Inverness/Mobile)

Duncan & Todd Opticians -
Inverness

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
7 days ago

Benefits

Store discount
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Driving Licence
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Patient service
Databases
Bachelor's degree
Appointment booking and call handling
Front desk
Cleaning
Customer support
Site housekeeping
Patient record updating
Managing patient records

Full job description

Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 40 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, Smart Employee Eyecare and Caledonian Optical.

We are currently recruiting for a Customer Care Assistant to join our Duncan & Todd Opticians & Hearing Care branch in Inverness/ Mobile for North Hub on a full time basis working 37.5 hours over 5 days between Monday to Saturday.

Our Customer Care Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of responsibilities including the following:

Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
Assisting patients on the practice floor with frame and lens selection.
Giving patients demonstrations on how to insert and remove contact lenses.
Processing invoices.
Processing deliveries and collections of stock.
Administration and maintenance of patient records, databases and NHS paperwork.
General housekeeping duties to ensure the practice is clean, tidy and presentable.
Other ad hoc duties as and when required.

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. Previous experience of working in an opticians practice is not essential as full training can be provided.

As a company, the D&T Group offer:

Competitive salary
29 days annual leave (full time equivalent) inclusive of public holidays
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
Sick pay

Application question(s):

As this role has the potential to be mobile, please confirm you have access to reliable transport/ has a valid driving licence

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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optical assistant (inverness/mobile) jobs in auldearn, hld

Optical Assistant (Inverness/Mobile)

Retail Optical Assistant

Sales Assistant / Driver

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