Service advisor Work, Jobs in Avoch, Hld (with Salaries)

Service Advisor
Hawco Group —Inverness
- Up to £35,000 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
21h
Service Advisor
Arnold Clark —Inverness
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
10d
Customer Service Advisor
Scania —Inverness
- From £29,120 a year
- Full-time
- Travel
- Up to 25% travel
- Employee discount
- Life insurance
Service Advisor
Park's Motor Group —Inverness
- Full-time
- Microsoft Word
- Computer literacy
- Maths
- Employee assistance programme
- Employee discount
Senior Customer Service Advisor
Barclays —Inverness
- £27,700 a year
- Weekend availability
- Travel
- Banking
- Life insurance
Customer Service Advisor (ICT Team), Inverness
Highland Council —Inverness
- £26,717 - £29,247 a year
10d
Workshop Controller
Northgate Vehicle Hire —Inverness
- £44,000 - £47,300 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
3d
Parts Sales Advisor
Scot JCB Group —Muir of Ord
- Overtime
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
After Sales Parts Advisor Apprenticeship
Frank Nicol Farm & Garden Machinery —Dingwall
- Customer service
- Computer literacy
- Computer skills

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Sales Executive
Hawco Group —Inverness
Identify and anticipate customers’ needs and proactively promote suitable vehicle features and benefits for them. A full and valid UK Driving Licence.
£26,775 a year
Quick apply
Sales Executive - Inverness
Hawco Group —Inverness
Identify and anticipate customers’ needs and proactively promote suitable vehicle features and benefits for them. A full and valid UK Driving Licence.
£26,775 a year
Quick apply

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Service Advisor

Hawco Group -
Inverness

Quick apply

Job details

Full-time
Up to £35,000 a year
21 hours ago

Benefits

Annual leave
Employee discount

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Filing
Appointment booking and call handling
Automotive service
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Volkswagen Inverness

Full time

About the role

We Offer:

Up to £35,000 annual salary
30 days Annual Leave
5 day working week (weekends off)
Extensive Brand Training & career opportunities
Generous retail discounts
Wellbeing Scheme

What’s the job?

Joining Hawco Group as a Service Advisor, you will be responsible for delivering a fantastic experience for all our service and vehicle repair customers. This is a customer-facing role you will need to be warm, professional and friendly to uphold the company image.

You will be a member of a knowledgeable, driven team that understands what you stand for.

This role would suit somebody with a fantastic eye for detail and who enjoys working to a process, with some technical understanding and previous experience in the automotive industry.

Full-time permanent role working 42.5 hours per week, 8:30am - 5:30pm

Daily responsibilities include;

Accommodating customer telephone enquiries relating to service and repairs
Answering customers’ questions regarding technical problems, warranties, services and repairs in a manner that is easily understood
Checking all documents for accurate completion, maintaining all customer record files and job cards on a daily basis and storing records logically for ease of retrieval
Liaising with service manager to ensure workshop loading suits diary bookings
Producing invoices for completed work and explains the content to customers
Ensuring service bookings and appointments are managed efficiently
Establishing customers drop off and collection requirements or arranging alternative transport where necessary

Key attributes and skills you need;

Customer service experience is beneficial
A confident user of computers and a working knowledge and understanding of RTC/ADP software is advantageous
Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately
Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships
Ability to create a relaxed and stress free environment for customers whilst contributing to a happy, positive working and team environment
An honest, respectful and diligent approach to work with a strong sense of integrity
Systematic and organised; pays attention to the finer details

Our culture

Working for Hawco Group you will be part of one of the few remaining family-owned car retailers in the Highlands which has over 70 years’ experience delivering excellent service to motorists in the north of Scotland.

We seek to build an environment that values cooperation, differing viewpoints, and diverse approaches. At Hawco Group, we are passionate about people who are enthusiastic about their work. Our team members are at the core of what we do.

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

By applying for this role, you accept our Terms & Conditions and Privacy Policy which can be found at www.hawcogroup.co.uk.

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Refine Your Search

service advisor jobs in avoch, hld

Service Advisor

Service Advisor

Customer Service Advisor

Service Advisor

Senior Customer Service Advisor

Customer Service Advisor (ICT Team), Inverness

Workshop Controller

Parts Sales Advisor

After Sales Parts Advisor Apprenticeship

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