Support analyst Work, Jobs in Bailleston, Glg (with Salaries)

Business Analyst
Diligenta —Stirling
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)
Digital Technology Institute for Development (DTID) —Glasgow
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
3d
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
3d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Specialist Customer Care – Intermediary Mortgage Expert
Barclays —Glasgow
- Hybrid work
- Customer service
- Administrative experience
- Banking
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
14d
Account Analyst - Cash & Banking (Hybrid)
The Travel Corporation —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Analyst - Commodities, Credit, FX & Rates, Legal
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Employee assistance programme
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
Digital Optimisation Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Training Analyst
Barclays —Glasgow
- Continuous improvement
- SharePoint
- Banking
4d
Financial Accountant
Albert Bartlett —Airdrie
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
Quick apply
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance

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Business Analyst

Diligenta -
Stirling

Quick apply

Job details

Full-time
£41,400 - £51,750 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Pension
Business analysis
Visio
Business requirements
Communication skills
Negotiation

Full job description

Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Excellent opportunity for an experienced Business Analyst to join our Analysis & Design Services team based in Stirling. As a Business Analyst you will be responsible for analysing business requirements, assessing the impact of change, investigating options, developing and recommending potential solutions to support business change delivery.

Benefits:

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
Cycle to Work Scheme & Interest-free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection

What you’ll be doing:

Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into solution options and system requirements.
Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions.
Consult with the business stakeholders to understand and evaluate the impacts of change, documenting as is/to be process models.
Consult with the business, transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action.
Document & articulate the impact of proposed solutions on benefits, costs and risks, in order to inform project and business decisions.
Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team.

What we’re looking for:

A proven background within a similar Business Analyst role gained within a financial services environment, ideally Life and Pensions.
Strong interpersonal skills and confidence to select and apply relevant analytical and process engineering tools.
Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels.
Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
Able to use different techniques to elicit and capture business requirements, understanding which are best suited to a particular need.
Understands financial considerations and potential financial impacts of requirements and solutions options.
General understanding of project methodologies and approaches.
Working knowledge of business analysis and information/data presentation techniques, including the standard MS software applications and Visio.
A systematic, disciplined and analytical approach to problem solving.

If you need any help or adjustments during the recruitment process, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

support analyst jobs in bailleston, glg

Business Analyst

SAP Basis Application Support

Technical Support Analyst

UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)

3rd Line Support Analyst

Transfers Operations Analyst - 12 Month FTC

Case Reviewer (Glasgow)

Client Service Team Leader 24/7 shift pattern

Specialist Customer Care – Intermediary Mortgage Expert

Telephony and Connectivity Analyst

Account Analyst - Cash & Banking (Hybrid)

Cyber Security Analyst - Tier 2

Join the Growing Cyber Security Practice at Methods

Analyst - Commodities, Credit, FX & Rates, Legal

Cyber Security Analyst

Data and Information Analyst

Digital Optimisation Analyst

Training Analyst

Financial Accountant

L1 Service Desk Team Leader

I want to receive the latest job alerts for support analyst in bailleston, glg

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