Repairs scheduler Work, Jobs in Balfron, Stg (with Salaries)

Repairs Scheduler
Sureserve —Glasgow
- £26,808 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
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8d

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Repairs Scheduler
Sureserve —Glasgow
Support customers’ expectations, keep customers informed for early or late arrivals, redeploying and rescheduling appointments.
£26,808 a year
Quick apply
8d
Maintenance Technician
Places for People —Edinburgh
A bonus scheme for all Colleagues at up to 2%. Experience carrying out general repairs, ideally within social housing. Use of a company van with fuel card.
£31,470.77 a year

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Repairs Scheduler

Sureserve -
Glasgow

Quick apply

Job details

£26,808 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Office
Organisational skills
Agile
IT
Communication skills

Full job description

At Sureserve Energy Services UK excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We have an opportunity in our Glasgow office for a diligent and driven Repairs Scheduler.

Key Responsibilities:

Deliver efficient scheduling and re-scheduling works as required and schedule at least one/two weeks ahead.
Reconciliations of the previous day’s work
Managing capacity to deliver the workload, liaising with contract teams
Analyse workload data to ensure best scheduling practice is used (i.e. geography / skill set / existing works scheduled)
Support with inbound/outbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner
Answer customer queries and take ownership of any issues arising through to completion
Raise jobs and make appointments using the main customer database and complete any associated administrative tasks as necessary logging information accurately and concisely
Ensure all jobs are assigned to the relevant engineers within designated regional/client areas
Ensure the engineers are aware of their daily schedules by assigning work their work and communicating any specific requirements
Support customers’ expectations, keep customers informed for early or late arrivals, redeploying and rescheduling appointments
Assign all emergency jobs to the relevant engineers within designated regional/client areas
Maximise diaries and support the delivery of the service team

Skills & Experience

Practical experience in scheduling, or similar, ideally within the housing or facilities sector
Experience with scheduling tools/software
Excellent communication skills gained within a customer focused capacity and confident communicating with clients, residents, engineers and management
Strong organisational skills with the ability to manage multiple tasks simultaneously and prioritise effectively
Ability to work under pressure, managing challenging situations calmly with problem/decision making skills
Adaptable and flexible to deal with fast changing situations and environments, an agile mindset
IT literate with proficiency in in MS Office (Word, Excel, Access) and have the ability to learn new systems quickly

Our package:

Salary £26,808
37.5 per week (Monday to Friday).
Pension scheme and family benefits.
Life assurance & access to flexible benefits scheme (bike to work scheme, healthcare cash plan).
29 days annual leave (Inc. statutory bank holidays and Christmas and New Year Closure!)
Employee assistance programme with 24 hours telephone and online access
Generous recommend a friend scheme.
Sureserve Group Legends scheme, with a reward for the ultimate legend!
Employee engagement events to bring together colleagues and families.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Eligibility to work in the UK is required, and candidates will undergo background checks before starting employment.

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Repairs Scheduler

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