Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Client Onboarding group is a client facing organization responsible for the coordination and communication around all underlying activities from sales prospect/new business opportunity through to the first trade.
While the client onboarding team are responsible for stewarding the client through the end-to-end onboarding process our success as a firm depends on many teams and the ability to effectively communicate between them. Generally, the onboarding role is a coordination role with client data set up function happening within the respective control groups. The department has a fast-paced environment, and analysts have deadlines to meet daily and deal with stakeholders across the globe
What you’ll do
Process client’s requests related to system set up including signatories’ updates and documentation lodgment
Co-operate with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
Provide response to client and internal inquiries.
Prepare documentation for archiving
Apply appropriate bank’s regulations while processing the requests
Remain up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents
Document operation procedure updates
Process clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to)
What we’ll need from you
Previous experience in financial services preferred
Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external)
Knowledge on the field of finances and banking
Flexibility, team spirit, loyalty
High attention to detail
Good PC skills (Excel, Word)
Fluent in both written and spoken English
Be able to work under pressure and to meet deadlines
What we can offer you:
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#MS12
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Operations - Services
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Reference Data Services
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
