| ict technical services – Work, Jobs in Banwell, Som (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
ICT Technical Engineer - Infrastructure
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
- English
3d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Apprentice - Mechanical Production Engineering - Nailsea, United Kingdom - 2026
Baker Hughes —Nailsea
- Full-time
- System design
- English
- School
IT Manager
turn IT on —Bath
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
Compliance & Helpdesk Assistant
Somerset Council —Taunton
- £10,074 - £10,395 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
13d
Associate Electrical Director: Data Centres
AECOM —Cardiff
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- In-person
9d
Apprentice - Electronic/Electrical Engineer - Nailsea, United Kingdom - 2026
Baker Hughes —Nailsea
- Full-time
- System design
- English
- School
Apprentice - Software Engineer - Nailsea, United Kingdom - 2026
Baker Hughes —Nailsea
- Full-time
- System design
- English
- School
Solution Architect
Amentum —Cardiff
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Technical Design Lead- Data Centres
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Project management
- Presentation skills
Solution Designer
BT —Bristol
- Full-time
- Leadership
- Annual leave
- Employee discount
Security Architect
Amentum —Cardiff
- Full-time
- Computer Science
- Analysis skills
- Communication skills
- Employee assistance programme
Cleaner
Young Somerset —Bridgwater
- Communication skills
SPECIALIST ENGINEER - ARCHITECTURE
Laing O'Rourke —Bristol

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3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Azure
Sonicwall
DHCP
Analysis skills
VoIP
DNS
Communication skills
PowerShell
Active Directory
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

| ict technical services – jobs in banwell, som

3rd Line ICT Support Technician

ICT Technical Engineer - Infrastructure

Helpdesk Technician 1st/2nd Line

Apprentice - Mechanical Production Engineering - Nailsea, United Kingdom - 2026

IT Manager

Compliance & Helpdesk Assistant

Associate Electrical Director: Data Centres

Apprentice - Electronic/Electrical Engineer - Nailsea, United Kingdom - 2026

Apprentice - Software Engineer - Nailsea, United Kingdom - 2026

Solution Architect

Technical Design Lead- Data Centres

Solution Designer

Security Architect

Cleaner

SPECIALIST ENGINEER - ARCHITECTURE

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