Operating department Work, Jobs in Basingstoke, Ham (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
THIN FILM OPTICAL COATING ENGINEER
Thin Metal Films —Basingstoke
- Maths
- No degree
Duty Manager (Part-time)
Planet Ice Basingstoke —Basingstoke
- From £13.21 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
Quick apply
Medical Records Administrator
Spire Healthcare —Farnham
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
2d
Head of Admissions
More House School —Farnham
- £42,000 - £48,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
1d
Theatre Practitioner
Circle Health Group —Basingstoke
- Up to £32,833 a year
- Full-time
- Communication skills
- Employee discount
- Life insurance
Material Handler II
Thermo Fisher Scientific —Basingstoke
- Full-time
- Forklift
- Maths
- Organisational skills
Multi Trades Person
Site Equip —Alton
- £30,000 a year
- Weekend availability
- Maintenance
- Plumbing
- Power tools
- Free parking
Quick apply
2d
Operational Support Officer (Band 6/AO)
Health and Safety Executive —Basingstoke
- £28,499 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
10d
Assembly Operative
VES Andover Ltd —Eastleigh
- £24,785 - £28,959 a year
- Full-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Ward Clerk
Nuffield Health —Eastleigh
- £25,545 a year
- Full-time
- Administrative experience
- IT
- Employee discount
- Gym membership
Manufacturing Operative Specialist
VES Andover Ltd —Eastleigh
- £24,785 - £28,959 a year
- Full-time
- In-person
- Leadership
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
2d
Project Engineer
Pharmagraph —Wokingham
- £43,045.14 - £48,784.96 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Deputy Programme Director
Amentum —Reading
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Flexible schedule
2d
Warehouse Operative - Twilight Shift
Cladco Profiles Ltd —Andover
- From £16.22 an hour
- Overtime
- Heavy lifting
- Forklift
- In-person
Quick apply
3d
Site Manager
Correct Contract Services Ltd —Andover
- £42,500 - £47,500 a year
- Customer service
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
Quality Assurance Officer
Noumed Life Sciences —Maidenhead
- £28,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- IT
- Free parking
- Gym membership
Quick apply
6d
Processing Operative / Machine Operator
Owtons Butchers —Southampton
- £12.71 - £14.00 an hour
- Full-time
- Basic maths
- Assembly
- Warehouse experience
- Free parking
- Employee discount
Quick apply
Deputy Head of UK Operations
Telemedicine Clinic —Reading
- Full-time
- Management
- English
- Travel
7d

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operating department jobs near basingstoke, ham

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

operating department jobs in basingstoke, ham

Customer Services Executive

THIN FILM OPTICAL COATING ENGINEER

Duty Manager (Part-time)

Medical Records Administrator

Head of Admissions

Theatre Practitioner

Material Handler II

Multi Trades Person

Operational Support Officer (Band 6/AO)

Assembly Operative

Ward Clerk

Manufacturing Operative Specialist

Project Engineer

Deputy Programme Director

Warehouse Operative - Twilight Shift

Site Manager

Away from Home - New Business Development Executive (Lincolnshire)

Quality Assurance Officer

Processing Operative / Machine Operator

Deputy Head of UK Operations

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