Technical services vet Work, Jobs in Basingstoke (with Salaries)

Technical Services Vet
BI AH UK Ltd —Bracknell Forest
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
9d
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Technical Services Vet

BI AH UK Ltd -
Bracknell Forest

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Job details

Full-time
9 days ago

Qualifications

Technical support
Analysis skills
Animal welfare
Communication skills

Full job description

THE POSITION

This is a dynamic, customer-facing role, where you’ll combine your clinical expertise with commercial insight - providing trusted advice to veterinary professionals, supporting business growth, and collaborating across technical, sales and marketing functions. You’ll be an empathetic and confident communicator, with excellent interpersonal, written and verbal communication skills. You’ll thrive in a collaborative, high-performing team and be passionate about sharing your knowledge. Driven by animal welfare, you’ll bring an innovative mindset, accountability and a flexible, can-do attitude, to consistently exceed customer expectations.

We are looking for two Technical Services Vet opportunities within our friendly and professional team: one permanent full-time position and one fixed-term maternity cover role (until May 2027).

Location: Hybrid Home Office - Bracknell

TASKS & RESPONSIBILITIES

Deliver high-quality technical support through timely, accurate and informed responses to enquiries on product use, efficacy and safety across our pet product portfolio
Manage varied and unpredictable enquiries, ensuring a seamless multi-channel customer experience
Provide effective remote technical support to the sales team in their engagement with customers
Conduct thorough, objective investigations into product-related complaints and suspected adverse reactions, with clear reporting
Ensure full compliance with pharmacovigilance and relevant regulatory requirements

REQUIREMENTS

Veterinary degree (MRCVS essential)
Experience in small animal practice
Strong customer and patient focus
Excellent communication and interpersonal skills
Strong analytical thinking and attention to detail
Ability to prioritise and manage multiple demands in a fast-paced environment
Commitment to continuous learning and professional development
Compliance with relevant legislation, regulations and procedures

WHY THIS IS A GREAT PLACE TO WORK

Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work

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