Level 2 service desk engineer Work, Jobs in Bedford, Eng (with Salaries)

Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
8d
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
3d
Engineer - Wind Loading (Scientist/Engineer)
RWDI —Milton Keynes
- £28,500 a year
- Full-time
- Microsoft Excel
- CAD
- C++
2nd Line Storage Engineer
Fujitsu —Stevenage
- Overtime
- Annual leave
- Employee assistance programme
3d
Mobile Multi Skilled / HVAC Engineer
Mitie —Towcester
- Full-time
- Maintenance
- HVAC
- Communication skills
Mobile Electrical maintenance Engineer
Integral UK —Luton
- £15 - £50 a day
- Overtime
- Carpentry
- Maintenance
- Plumbing
- Employee assistance programme
- Employee discount
Quick apply
10d

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ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
In-depth experience working on a Service Desk, handling telephone calls, assigning and escalating calls to internal and external support providers, and managing…
£35,412 - £38,220 a year
8d
IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
£37,280 - £41,771 a year

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Level 2 Service Desk Engineer

Advania UK -
Milton Keynes

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Job details

£30,000 - £38,000 a year

Qualifications

Sage
Azure
Microsoft Outlook
Sonicwall
Microsoft Office
SQL
Firewall
IT support
Contracts
SharePoint
Active Directory
Intune
ESXi
VPN

Full job description

Service Desk Engineer - 2nd Line - Milton Keynes

Position Overview:
We are looking for a Service Desk Engineer to join us in Milton Keynes. This is a great role for someone who is confident operating at 2nd line level, who wants to have the opportunity to develop into a 3rd line position (and beyond!)

On top of a varied client base, we offer a structured and clear progression pathway supported by learning and exam support in skill areas such as Microsoft or VMWare. Whether through self-paced online courses or provider-led training sessions, we ensure that all employees have access to valuable learning and progression opportunities.

Salary & Benefits

The budgeted salary for this role is between £30,000 - £38,000 pear year depending on experience, plus our benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities:

This is a diverse technical support position where you will be empowered to provide technical support to a wide range of clients. Some of your day-to-day activities will include:

Providing software, hardware and network support to multiple customers
Performing diagnoses and guide users through step-by-step solutions
Working with both technical and non-technical audiences on reaching swift and effective solutions
Facilitating one-to-one end user training, as required
Ensuring technical documentation is maintained
Escalating technical issues to 3rd line level, as required
Striving to maintain high levels of customer satisfaction and support

Qualifications & Experience:

The right candidate for this role will have:

Professional experience of operating at 2nd line IT support level
Experience of supporting SME organisations in an IT support capacity, ideally in a managed services setting
Familiarity with working in in SLA-driven environment to meet customer and contract expectations

The technical skills areas relevant for this role includes:

Microsoft Office and 365 (inclusive of Azure, Intune, SharePoint)
Exchange technologies (Outlook)
Active Directory
Firewalls, Router & VPN technologies (Sonicwall)
Server infrastructure experience
Hypervisor experience (inclusive of ESXi and HyperV)
Experience of Sage X3, OneDrive, or Databases (SQL) is desirable but is not essential to apply.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

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level 2 service desk engineer jobs in bedford, eng

Level 2 Service Desk Engineer

ICT User Support Engineer

Workshop Engineer

Engineer - Wind Loading (Scientist/Engineer)

2nd Line Storage Engineer

Mobile Multi Skilled / HVAC Engineer

Mobile Electrical maintenance Engineer

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