Community and member service executive Work, Jobs in Belfast, Nir (with Salaries)

Community and Member Service Executive
Glandore —Belfast
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
- Store discount
- Health & wellbeing programme
Quick apply
11d
Community Programmes & Partnership Manager
Homeless Connect —Newtownabbey
- £38,220 a year
- Full-time
- Hybrid work
- Supervising experience
- Project management
- In-person
- Free parking
- Annual leave
Quick apply
4d
Inclusion Assistant
Fieldfisher —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Human resources
- Work from home
Recruitment Executive
Connected Health —Belfast
- £26,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Mentoring
- Referral programme
Quick apply
HR Assistant
Presbyterian Church in Ireland —Belfast
- £26,000 - £30,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Bereavement leave
Quick apply
12d
Private Secretary in the Northern Ireland Office
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Policy Engagement Manager
The National Lottery Community Fund —Belfast
- £35,382 - £40,000 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
14d
Policy Adviser
Ministry of Justice —Belfast
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- School
- Annual leave
- Employee discount
6d
Executive Assistant
Rackspace —Hyde Park
- £31,827 - £42,436 a year
- Weekend availability
- Customer service
- Writing skills
- Research
- Employee stock purchase plan
9d
Manager, Survey Co-ordinator, Deloitte CFO Survey
Deloitte —Belfast
- Hybrid work
- CRM software
- Databases
- Organisational skills
4d
Community Chef
Homeless Connect —Newtownabbey
- £33,366 - £35,235 a year
- Full-time
- Management
- Organisational skills
- Budgeting
- Annual leave
- Employee discount
Quick apply
4d
Enabling Support Worker - Lisburn, Northern Ireland - £13.15 per hour
Shaftesbury —Lisburn
- £13.15 an hour
- Annual leave
- Employee assistance programme
Enabling Support Worker - North Down and Ards, Northern Ireland - £13.15 per hour
Shaftesbury —Ards
- £13.15 an hour
- Annual leave
- Employee assistance programme
Regional Health & Safety Manager - Belfast
HM Revenue and Customs —Belfast
- £37,682 - £40,705 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- In-person
- Work from home
1d
Kitchen Porter
Titanic Hotel Belfast —Belfast
- Up to £13.35 an hour
- Part-time
- Hospitality
- Hotel
- Cleaning
- Annual leave
- Employee discount
Quick apply
Team Leader - Lisburn, Northern Ireland - £13.80 per hour
Shaftesbury —Lisburn
- £13.80 an hour
- Annual leave
- Employee assistance programme
Incident Control and Business Continuity Manager
HM Revenue and Customs —Belfast
- £37,682 - £40,705 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Work from home
1d
Senior Project Manager - EdIS
Education Authority —Antrim
- £60,886 - £64,147 a year
- Full-time
- Bachelor's degree
- Team management
- Training & development
12d
Business Area Director - UK
Thales —Belfast
- Full-time
- Sales
- Analysis skills
- Contracts
- Annual leave
- Employee discount
9d
Senior Atlassian Solution Architect – Service Collection, Atlassian Center of Excellence, Engineering, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Agile
- Communication skills
2d

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Community and Member Service Executive

Glandore
Belfast

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
11 days ago

Benefits

Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Sick pay

Qualifications

Hospitality
Sales support
Stakeholder liaison
Filing
Internal department liaison
English
Microsoft Office Suite
Microsoft Office
Client services
Front desk
Event planning assistance
Customer interaction
Events management
Communication skills

Full job description

Who are we?

Glandore provides high-end private serviced offices, coworking space and shared workspaces to rent in Dublin, Cork and Belfast city centre.

Why work with us?

As Glandore continues to grow and expand, so does our team. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone we work with. An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.

What’s it all about?

We currently have an exciting role for an enthusiastic Community and Member Services Executive to join our Belfast team. Glandore accommodates and caters for a dynamic cross section of businesses, from start-ups and small/medium sized enterprises to international companies setting up in Ireland.

The Community and Member Services Executive will be based in our Belfast office and will assist with all aspects of member engagement and administrator duties and working closely with the Glandore team on internal and external events within the group, while providing 5 star service at all times.

Engagement with our community of members is at the forefront of everything we do at Glandore. This position is a central role within the community team and will be the first point of contact for all members and visitors to the business centre.

This role requires a person who is experienced in taking ownership of all duties and managing them with efficiency, accuracy, and a calm disposition, while always focused on providing a 5-star customer service experience. This is a dynamic and demanding role that requires an individual who can adapt to changing priorities, demands and expectations.

The ideal candidate will be highly organised and detail orientated, to ensure enquiries, bookings and events are completed in a timely, efficient and professional manner. A passion for exceeding in member expectations, and a customer focused personality will be key to success within this role.

What you’ll be doing

Community and Events:

Act as a brand ambassador for Glandore consistently delivering the highest level of service, information, and professionalism in all dealings with potential and existing members.
Support the Member Engagement Team to create and manage a programme of internal social, wellness and advisory events for Glandore Members.
Ensure the complete administration and execution of all planned events, including hosting all internal events.
Prepare event space to required standards, assisting with room set-up, AV requirements and catering ordering from external vendors.
Manage, update and monitor our internal members portal – including sourcing and updating member partners and perks.
Liaise with other teams within the organisation regularly to optimise member experience, ensure smooth running of events and to develop the online members portal.

Front of House:

First point of contact for visiting clients, guests, employees and contractors
Provide support to sales department where required.
Respond to any members queries concerning but not limited to access, venue, facilities, maintenance issues, procedural concerns, etc.
Liaise with various parties to book and arrange meeting rooms on the online booking system.
Monitor central email system and answer emails and phone calls in a timely manner
General clerical duties, filing, scanning, typing, printing, binding
Organise and arrange online orders.
Organise incoming and outgoing post, couriers and virtual client post.
Ensure welcome packs and security cards are ready for clients ahead of move in.
Maintain client contact information database during onboarding and offboarding and throughout members lifecycle from member to alumni.

Finance/Accounts:

Ensure all charges are accurately applied to client accounts.
Assist with invoice preparation on a monthly basis.
Settle account for external bookings and events.

What we’d like from you

Warm, outgoing personality a must. Fluent English required
Professional appearance and manner at all times
Ability and desire to take ownership of client enquiries
Must be extremely organised to run a busy event schedule and operations area
Willingness to learn and follow company procedures
Developing excellent relationships with members, suppliers & staff
Enthusiastic approach to providing excellent customer service
Attention to detail and ability to think one step ahead
Flexible to a changing workload – able to prioritise
Strong MS office skills
Good IT skills, including knowledge of a range of software packages
3 + years previous experience in a similar role is preferable
Experience in the hospitality industry, events or corporate environment is an advantage

Company benefits

An opportunity to join a dynamic, supportive and friendly community
Working within a prestigious Belfast city centre location
Complimentary workplace wellness programme including Glandore staff contests, exercise classes & CSR activities
Company staff events throughout the year, Summer/Christmas parties, team lunches and away days
Partner perks & benefit discount rates, including 10% on some VHI Healthcare, discounts for hotel stays, discounts at affiliated pharmacies, discounts at beauty salons etc.
Staff discounts in Suesey Street Restaurant – 20%
Family leave benefits, after 2 years of service
Pension Plan with company contribution up to 5% of annual salary
Life insurance
Cycle to work scheme
Tax Savers scheme
Annual Performance review to discuss personal training and development opportunities
Team wide training and development opportunities – communication skills, negotiation skills
Focus on work life balance and mental health wellbeing – team of mental health first aiders in each location to support staff
Leadership program – LIFT Ireland

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Sick pay

Application question(s):

Are you eligible to work full time in Belfast?

Work Location: In person

Quick apply

Refine Your Search

community and member service executive jobs in belfast, nir

Community and Member Service Executive

Community Programmes & Partnership Manager

Inclusion Assistant

Recruitment Executive

HR Assistant

Private Secretary in the Northern Ireland Office

Policy Engagement Manager

Policy Adviser

Executive Assistant

Manager, Survey Co-ordinator, Deloitte CFO Survey

Community Chef

Enabling Support Worker - Lisburn, Northern Ireland - £13.15 per hour

Enabling Support Worker - North Down and Ards, Northern Ireland - £13.15 per hour

Regional Health & Safety Manager - Belfast

Kitchen Porter

Team Leader - Lisburn, Northern Ireland - £13.80 per hour

Incident Control and Business Continuity Manager

Senior Project Manager - EdIS

Business Area Director - UK

Senior Atlassian Solution Architect – Service Collection, Atlassian Center of Excellence, Engineering, Technology & Transformation

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