It support technician level 2 (belfast or derry/londonderry) Work, Jobs in Belfast, Nir (with Salaries)

IT Support Technician - Level 2 (Belfast or Derry/Londonderry)
FinTrU —Belfast
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
13d
Technology & Design Technician (Technician 2)
Education Authority —Belfast
- £28,142 - £29,540 a year
- Full-time
- Management
- Computer literacy
- Organisational skills
4d
Dispenser
Boots —Belfast
- £13.92 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Belfast Cupra/Seat BYD Technician
Charles Hurst —Belfast
- £34,000 - £42,600 a year
- Call to connect
- Annual leave
- Flexible schedule
Quick apply
Technician 2 - Home Economics Dept
Education Authority —Belfast
- £28,142 - £29,540 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
13d
Relief Dispenser
Boots —Belfast
- £13.92 - £16.64 an hour
- Part-time
- Travel
- Employee assistance programme
- Employee discount
Parts Advisor
Charles Hurst —Belfast
- £29,444 a year
- Full-time
- Annual leave
Quick apply
11d
Maintenance Technician
Belfast Central Mission —Belfast
- £28,264.60 a year
- Full-time
- Programmable logic controllers
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Vehicle Technician / Mechanic
Charles Hurst —Belfast
- £32,000 - £42,600 a year
- Annual leave
Quick apply
Senior/Master Technician
Charles Hurst —Belfast
- £36,000 - £40,000 a year
- Full-time
- Customer service
- Automotive diagnostics
- Annual leave
Quick apply
11d
Vehicle Technician / Mechanic – Charles Hurst Belfast Nissan
Charles Hurst —Belfast
- £34,000 - £42,600 a year
- Call to connect
- Annual leave
- Flexible schedule
Quick apply
Vehicle Technician / Mechanic - Land Rover
Charles Hurst —Belfast
- £32,000 - £50,000 a year
- Call to connect
- Annual leave
Quick apply

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it support technician level 2 (belfast or derry/londonderry) jobs near belfast, nir

IT Support Technician - Level 2 (Belfast or Derry/Londonderry)

FinTrU -
Belfast

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Sabbatical

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Computer Science
Stakeholder liaison
Mentoring junior staff
Analysis skills
Bachelor's degree
Mentoring
Technical writing
Application support
Root cause analysis
Communication skills
PowerShell scripting
PowerShell
Intune
Information Technology

Full job description

Vacancy Name

IT Support Technician - Level 2 (Belfast or Derry/Londonderry)

Vacancy No

VN752

Location City

Belfast OR Derry/Londonderry

Overview of Role

Our Technology team is looking for an IT Support Technician - Level 2 who is passionate about providing advanced technical support and troubleshooting for end-users across Microsoft 365, Windows devices, cloud services, identity platforms, and corporate IT systems.
This role involves diagnosing and resolving complex problems, as well as collaborating with cross-functional teams to ensure the optimal performance and usability of our internal systems.

Job Details

Please Note: This vacancy was updated on 19 August 2026 following a review of the role requirements to ensure the accurately reflects the responsibilities, technical skills, and experience required for the position. The working arrangement has also been updated from on-site to hybrid working.

FinTrU is a trusted provider of specialist Client Lifecycle Management services across KYC, Compliance, Risk and Legal. We combine deep domain expertise, highly skilled delivery teams, and scalable operations models to help organisations navigate complex regulations and operate with confidence. We employ 1,200 people across Belfast, Derry/Londonderry, Letterkenny, London, New York and Porto, supporting clients throughout EMEA, APAC and the Americas.

This is a hybrid role based at either our Belfast or Derry/Londonderry office.

Please note that, although this position is advertised across multiple jurisdictions, we are recruiting for a single vacancy.

Key Responsibilities:

Provide expert-level technical support to end-users for internal systems and software applications, diagnosing and resolving issues efficiently
Troubleshoot and resolve complex issues including, but not limited to, Microsoft 365, Entra ID, Intune, Defender, Windows endpoints, networking, and end-user computing environments
Work closely with Infrastructure, Security, Cloud, and Application teams to investigate complex technical issues, implement solutions, and support technology improvements
Administer and support Microsoft Entra ID, including user lifecycle management, group administration, conditional access troubleshooting, authentication issues, and access reviews
Contribute to the creation and maintenance of knowledge base articles, FAQs, runbooks, SOPs, and user guides to improve self-service support options
Support device deployments, software rollouts, security initiatives, and IT service improvement projects
Act as a technical escalation point for Level 1 support, taking ownership of complex incidents and ensuring issues are progressed through to resolution

Required Experience:

Bachelor’s degree in computer science, Information Technology, or related field, or equivalent work experience
Minimum 2 years' experience in IT Support, Desktop Support, Infrastructure Support, or Microsoft 365 Administration roles supporting enterprise Microsoft environments
Familiarity with various operating systems (Windows, macOS, Linux) and common desktop applications
Experience supporting Microsoft 365, Azure/Entra ID, Intune, Active Directory, or related enterprise technologies
Knowledge of scripting languages (Python, PowerShell, etc.) for automation and troubleshooting tasks

You should be able to demonstrate the following skills:

Strong analytical and problem-solving skills with the ability to diagnose and resolve complex technical issues
Excellent interpersonal and communication skills to interact effectively with technical and non-technical stakeholders
Ability to mentor and coach junior technicians, sharing knowledge and promoting best practices
Strong customer service focus with the ability to manage multiple priorities in a fast-paced environment
Experience working within ITIL-based service management processes, including Incident, Problem, Request, and Change Management
Ability to identify root causes, implement preventative measures, and contribute to continual service improvement

At FinTrU, our people are at the heart of everything we do. We recognise that our success is driven by our employees, who consistently bring our values to life through a commitment to excellence in delivery.

We are committed to investing in our people, supporting continuous professional development and creating an environment where you can grow your skills, progress your career, and realise your full potential within a high-performing and supportive team.

Please refer to our candidate privacy notice for information on how we collect and use your personal data: Candidate Privacy Notice | FinTrU

We reserve the right to alter or amend the shortlisting criteria at any time during the process.

Education Level

Bachelor's Degree

Experience Level

2 years

Employment Type

Full Time

Duration

Permanent

Benefits

Industry-leading, family-focused policies
Progressive health & wellbeing policies
Industry-leading learning & development strategy
Diverse and inclusive social and cultural calendar
Innovative sabbatical policies, including ‘FinTrU Unplugged’ [a 4-week paid sabbatical]

Compensation Summary

Annual salary review
Discretionary performance-related bonus scheme

Apply Now

Refine Your Search

it support technician level 2 (belfast or derry/londonderry) jobs in belfast, nir

IT Support Technician - Level 2 (Belfast or Derry/Londonderry)

Technology & Design Technician (Technician 2)

Dispenser

Belfast Cupra/Seat BYD Technician

Technician 2 - Home Economics Dept

Relief Dispenser

Parts Advisor

Maintenance Technician

Vehicle Technician / Mechanic

Senior/Master Technician

Vehicle Technician / Mechanic – Charles Hurst Belfast Nissan

Vehicle Technician / Mechanic - Land Rover

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