Cloud Work, Jobs in Benfleet, Ess (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Sr Cloud Architect
ABACUS —Sittingbourne
- Weekend availability
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee discount
Quick apply
IT Implementation Specialist - Manufacturing
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Flexible schedule
- Referral programme
JOB TITLE - LOCATION
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
11h
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
12d
Program Manager - GCP - Cloud Implementation, Rego Policies - London, UK
Photon —London
- Azure
- Computer Science
- PMP
Field Service Engineer
Zenzero Solutions —Basildon
- In-person
- Flexible schedule
14d
IT Applications Lead
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Flexible schedule
- Referral programme
Junior Video Editor
Miru —Southend-on-Sea
- Up to £12.71 an hour
- Part-time
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Cloud Solution Architect
Financial Ombudsman Service —London
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Flexible schedule
7h
Sales Support - Basildon
Arc —Basildon
- Microsoft Word
- Microsoft Outlook
- Organisational skills
9d
Email Marketing Specialist
Fortray Global Services Ltd —London
- Monday to Friday
- Project management
- Communication skills
- Analytics
Development & Cloud Solutions Architect
Goaco —Dartford
- Full-time
- Mentoring
- Software development
- AI
- Employee discount
Junior Revit Technician (School / College Leaver)
Seven Two Seven Designs Ltd —Canvey Island
- £15,600 - £24,800 a year
- Full-time
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
AI Engineer Apprentice
QA Apprenticeships —Brentwood
- £18,000 - £23,000 a year
- Full-time
- Software troubleshooting
- AWS
- AI
- Paid training
Azure DevOps / Infrastructure Engineer
QuantumLoopAI —London
- Full-time
- Remote
- Azure
- DevOps
- Leadership
Quick apply
Senior Consultant-Oracle Fusion SCM Cloud-UK
Infosys —London
- Analysis skills
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Azure
- Databases
- Employee discount
- Sick pay
Quick apply
10d
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
10h
Administrative Assistant
Unit4 —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Annual leave
Quick apply

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Mentoring junior staff
Ticket management
Firewall
Ticket management systems
Computer networking
SharePoint
Customer support
VMWare
Training & development
Intune
Help desk

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

cloud jobs in benfleet, ess

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Sr Cloud Architect

IT Implementation Specialist - Manufacturing

JOB TITLE - LOCATION

IT Support Engineer (1st to 2nd Line Progression)

Program Manager - GCP - Cloud Implementation, Rego Policies - London, UK

Field Service Engineer

IT Applications Lead

Junior Video Editor

Cloud Solution Architect

Sales Support - Basildon

Email Marketing Specialist

Development & Cloud Solutions Architect

Junior Revit Technician (School / College Leaver)

AI Engineer Apprentice

Azure DevOps / Infrastructure Engineer

Senior Consultant-Oracle Fusion SCM Cloud-UK

IT Technical Support

1st Line Service Desk Analyst

Administrative Assistant

I want to receive the latest job alerts for cloud in benfleet, ess

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