Customer relations Work, Jobs in Berkeley, Gls (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
6d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
HR Generalist
Just Go Holidays —Cheltenham
- Part-time
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
- Sick pay
Quick apply
13d
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Customer service
- Master's degree
- Business development
HR/ER Advisor
Lodge Security Ltd —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
20h
Administration Specialist
The Letting Game —Bristol
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Writing skills
- Work from home
Quick apply
22h
Benefits Coordinator
Renishaw —Wotton-under-Edge
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Free parking
- Employee assistance programme
22h
Business Order Administrator
Avon and Somerset Constabulary —Bristol
- £27,204 - £29,859 a year
- Full-time
- Hybrid work
- Data entry
- Employee discount
5d
IPS Employment Specialist
Developing Health and Independence —South Gloucestershire
- £29,356 a year
- Organisational skills
- Annual leave
- Employee assistance programme
Graduate Sales and Management Programme
Rentokil Initial Group —Bristol
- £24,250 a year
- Overtime
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
Business Support Officer
SHM Productions Ltd —Bath
- £36,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Outlook
Quick apply
2nd Line IT Engineer
Commercial —Cheltenham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
HR Business Partner
HR Spectrum —Monmouthshire
- £46,000 a year
- Writing skills
- Human resources
- IT
4d
Claims Handler - Pet Claims
Aviva —Bristol
- £28,607 - £28,821 a year
- Part-time
- Organisational skills
- Employee discount
11d
Store HR Administrator - UNIQLO Cabot Circus
UNIQLO —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
HR/ER Advisor (Cirencester)
Lodge Service —Cirencester
- £30,000 - £36,000 a year
- Full-time
- Human resources
- Organisational skills
- Communication skills
15h
Client Services & Operations Support Assistant
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Data entry
- Organisational skills
- Office experience
8d

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Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in berkeley, gls

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Customer Relations, E-commerce & Studio Manager

Home Admissions Advisor

HR Generalist

Employee Relations Advisor

Director, Regional Business Development

HR/ER Advisor

Administration Specialist

Benefits Coordinator

Business Order Administrator

IPS Employment Specialist

Graduate Sales and Management Programme

Business Support Officer

2nd Line IT Engineer

HR Business Partner

Claims Handler - Pet Claims

Store HR Administrator - UNIQLO Cabot Circus

HR/ER Advisor (Cirencester)

Client Services & Operations Support Assistant

I want to receive the latest job alerts for customer relations in berkeley, gls

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