Parts advisor Work, Jobs in Billingham, Dur (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Sales Advisor
FlooringSuperstore.com —Stockton-on-Tees
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
4d
Parts Advisor
Alliance Automotive Group CV —Darlington
- Customer service
- Communication skills
- Employee discount
Quick apply
4d
Parts Advisor - TPX
Stoneacre —Yarm
- Up to £35,000 a year
- Full-time
- Free parking
- Health & wellbeing programme
Quick apply
Business Development Advisor
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- CRM software
- Writing skills
- Business development
- Free parking
- Employee discount
Quick apply
1d
Furniture and Lighting Sales Advisors
At Home Furnishings —Stockton-on-Tees
- £13.12 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Service Advisor
Kimberley Caravan Centre Limited —Darlington
- Full-time
- Administrative experience
- Computer skills
- In-person
- Employee discount
Quick apply
Parts Advisor - Toyota
Stoneacre —Northallerton
- £28,186 - £35,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Sales Advisor
SET THE PACE LIMITED —Middlesbrough
- From £27,500 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
- Free parking
Quick apply
4d
Vehicle Customer Service Advisor (Full-time)
JW 4X4 Ltd —Northallerton North
- From £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
11d
Showroom Advisor
B&Q —Darlington
- £14.10 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
10d
Technical Service Advisor
MAN Truck & Bus UK —Stockton-on-Tees
- £33,000 a year
- Full-time
- Cash handling
Customer Hub Advisor
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Service Advisor
Derek Slack Motors —Middlesbrough
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Profit sharing
Parts Telesales - TPX
Stoneacre —Yarm
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Advisor
Northgate Vehicle Hire —Darlington
- £24,854 - £26,958 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Aftersales Coordinator
Husqvarna —Newton Aycliffe
- Full-time
- Microsoft Word
- CRM software
- English
- Employee discount
3d

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parts advisor jobs near billingham, dur

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

parts advisor jobs in billingham, dur

Customer Service Advisor

Sales Advisor

Parts Advisor

Parts Advisor - TPX

Business Development Advisor

Furniture and Lighting Sales Advisors

Service Advisor

Parts Advisor - Toyota

Trainee Sales Advisor

Vehicle Customer Service Advisor (Full-time)

Showroom Advisor

Technical Service Advisor

Customer Hub Advisor

Service Advisor

Parts Telesales - TPX

JUNIOR SALES ADVISOR

Customer Service Advisor

Inbound Sales & Service Advisor

Junior Commercial Advisor

Aftersales Coordinator

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