About the Role
We’re looking for a proactive Administrative Assistant to join our team at our Canterbury office, supporting our accounts and wider operations functions.
This is a hands-on role covering day-to-day administrative tasks, but we’re also looking for someone who naturally looks for better ways of working. You’ll have the opportunity to contribute ideas, improve processes, and support the business as we continue to modernise and evolve.
If you are naturally curious, enjoy problem-solving, and like making things more efficient, this role will suit you well.
About ADM
With over 80 staff, ADM has been one of the South East’s leading and most trusted IT service partners since 1984.
We’re proud of our long-standing team, with employees staying an average of over 10 years. We offer a friendly, supportive, and collaborative environment where people are trusted to take ownership and continuously improve what they do.
We’re also committed to staff wellbeing, having received:
- Winner: South Kent Mind – Mental Health & Wellbeing Award (Business Category)
- Kent & Medway Workplace Wellbeing Awards (Platinum, Gold, Silver and Bronze)
Key Responsibilities
- Auditing billing and data within our CRM
- Supporting accounts and finance administration
- Assisting with company expenses and deliveries
- Providing administrative support to Sales and Service teams
- Holiday cover for other members of the admin team
- Supporting ad-hoc tasks for Directors and other departments
Continuous Improvement
- Identifying opportunities to improve processes and reduce manual work
- Supporting the introduction of automation and improved workflows
- Assisting with documenting and standardising processes
- Being open to using new tools, including AI-based solutions, to improve efficiency
Skills & Experience
Essential:
- Strong organisational and time management skills
- Excellent attention to detail and accuracy
- Confident, professional communication skills
- Comfortable using Microsoft Office (Outlook, Word, Excel)
- Ability to prioritise, multitask, and work independently
- A positive and proactive approach to work
Desirable:
- Good Excel skills
- Previous administrative or accounts experience
- Experience using CRM systems
- Interest in improving processes, automation, or productivity tools
What We’re Looking For
- Someone who takes ownership and uses their initiative
- A fast learner who is open to new ways of working
- A team player who supports others and shares ideas
- Someone comfortable adapting to change and helping others adapt
Additional Information
- Full-time, permanent role
- Office-based in Canterbury (Monday–Friday)
- Salary: £25,000 – £30,000 depending on experience
A DBS check will be required for the successful candidate.
Pay: £25,000.00-£30,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
Application question(s):
- Have you been the subject of any offences or other matter that might be relevant to the position? Failure to reveal information at this point, could lead to withdrawal of an offer of employment, if relevant.
- Please take a moment to share with us why you are interested in working for our organisation and what specifically attracted you to this role. We value your insights and look forward to learning more about your motivations and interests in joining our team.
Work Location: In person
