Aftersales executive mercedes benz Work, Jobs in Birmingham (with Salaries)

Aftersales Executive - Mercedes Benz
LSH Auto —Birmingham
- £30,387 a year
- Full-time
- Referral programme
Quick apply
Sales Executive - Mercedes Benz
LSH Auto —Tamworth
- £27,010 a year
- Full-time
- Customer service
- Referral programme
Quick apply
New Car Sales Executive - Mercedes Benz
LSH Auto —Birmingham
- £27,010 a year
- Full-time
- CRM software
- Customer service
- Referral programme
Quick apply
6d
Trainee Sales Executive – Construction Machinery
Rygor Plant —Birmingham
- Up to £28,000 a year
- Full-time
- Sales
- Communication skills
- Health & wellbeing programme
- Annual leave
3d

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Sales Executive - Mercedes Benz
LSH Auto —Tamworth
2+ years of sales experience in automotive sales or a customer-facing retail environment. As a Sales Executive, you will play an important role in helping…
£27,010 a year
Quick apply
New Car Sales Executive - Mercedes Benz
LSH Auto —Birmingham
At least 2 years of automotive sales experience, with a proven track record of achieving sales targets. We work across new and used vehicle sales while also…
£27,010 a year
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Aftersales Executive - Mercedes Benz

LSH Auto
Birmingham

Quick apply

Job details

Full-time
£30,387 a year

Benefits

On-site gym
Company pension
Referral programme
Car scheme

Qualifications

Vehicle service booking
Driving Licence
Client engagement
Upselling
Complaint handling
Automotive service
Customer interaction
Add-on sales

Full job description

LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups, supporting customers across new and used vehicle sales as well as a full range of aftersales services. From servicing and repairs to MOTs, tyres, and parts, the business plays an important role in helping customers keep their vehicles performing at their best through a high-quality, customer-focused experience.

As an Aftersales Executive - Mercedes Benz, you will help deliver a smooth and professional service journey for customers from initial enquiry through to completion. This role is focused on building trust, maintaining clear communication, and supporting strong collaboration across customer-facing and workshop teams to ensure a consistently high standard of service.

Hours - 45

Salary - £30,387 plus OTE bonus

Responsibilities

Coordinate customer service bookings and manage aftersales enquiries efficiently.
Monitor repair progress and keep customers updated throughout the service journey.
Work closely with workshop teams to ensure timely service delivery.
Resolve customer concerns professionally to maintain high satisfaction and loyalty.
Support upselling of service plans, parts, and maintenance packages where appropriate.

Requirements

1-2 years of experience in automotive aftersales or a similar customer-facing environment.
Experience providing service-progress updates to customers, including explaining repair timelines and managing expectations in a dealership aftersales setting.
Valid driver's licence.
Eligibility to work in the UK.
Experience with Keyloop is a plus.
Experience resolving customer complaints in a dealership aftersales setting would be beneficial.

Benefits

Benefits Include:

Colleague Referral Scheme (£500 - £1000)

A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
On site gym

Quick apply

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aftersales executive mercedes benz jobs in birmingham

Aftersales Executive - Mercedes Benz

Sales Executive - Mercedes Benz

New Car Sales Executive - Mercedes Benz

Trainee Sales Executive – Construction Machinery

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