Sales & Admissions Administrator
Location: Ark Victoria in Small Heath and Broadway Academy in Aston, Birmingham Working Requirement: Every Saturday on-site, part-time (5 hours) (Freelancer/Self-Employed )
Salary: £80 per day for 5 hours
Join My Brainology and Help Shape Young Minds
At My Brainology, we are proud to be a trusted partner in supporting our students learning journey. As a proudly registered Ofsted business we provide exceptional, affordable learning support, as an engaging after-school educational programme for primary and secondary school students. Our programmes are designed to inspire curiosity, boost confidence, and foster academic success in a nurturing environment where every child feels valued. We offer our services at convenient locations, including Ark Victoria in Small Heath and Broadway Academy in Aston, Birmingham.
At Brainology, we go beyond traditional learning, creating spaces where children can develop new skills, build strong foundations and friendships, whilst enjoying enriching activities outside of regular school hours.
We are looking for a for a driven, organised and people-focused Sales & Admissions Administrator to become the first point of contact for prospective families. This is an exciting opportunity for someone who enjoys building relationships, guiding customers through a journey, and achieving meaningful results.
You'll play a crucial role in helping students access our programmes by managing enquiries, arranging trial sessions, supporting parents through the admissions process, and converting trial attendees into enrolled students.
About the Role
As a Sales & Admissions Administrator, you will:
· Contact and qualify new parent enquiries, keeping a track of joiners, leavers and student retention rates.
· Book and manage student trial sessions by working closely with Senior/Site Managers to coordinate weekly trial attendance and the care of trial students throughout their trial day.
· Register students and maintain accurate records.
· Guide families through funding eligibility processes where applicable, ensuring that all students to the school are set up in the correct way.
· Work closely with Senior/Site Managers to coordinate weekly trial attendance and the care of trial students throughout their trial day.
· Conduct post-trial follow-up calls with parents.
· Actively convert trial students into enrolled students, making sure to follow up with families that need to rearrange the trial or those that want further information.
· Liaise with the Finance Team to ensure smooth student onboarding.
· Maintain and update CRM systems and trackers.
This role requires attendance on-site every Saturday from 09:40am – 2:40pm to support trial operations and maintain visibility within the admissions process.
About You
We're looking for someone who:
· Has experience in either sales administration, admissions, recruitment, customer service, or a similar role.
· Is confident speaking with parents and building a rapport over the phone, over email and through messages.
· Can manage multiple priorities while maintaining excellent attention to detail, whilst remaining organised, proactive, and self-motivated.
· Enjoys working towards conversion and performance targets.
· Has strong administrative and CRM system skills.
· Can confidently overcome objections, can problem solve to help families make informed decisions.
· Is passionate about delivering an outstanding customer experience internally and externally.
What We Offer
· The opportunity to make a meaningful difference in children's educational journeys.
· A supportive and collaborative working environment.
· An opportunity to be part of a dedicated and vibrant team
· A role with genuine ownership and impact.
· Ongoing training and support.
How to Apply
To apply, please submit:
· Your CV
· A Cover Letter explaining why you are interested in the role and how your experience aligns with the requirements.
Applications submitted without both a CV and cover letter may not be considered. For enquiries about the role, please contact [email protected] we look forward to hearing from candidates who are passionate about helping students access outstanding educational support through My Brainology.
Pay: £80.00 per day
Benefits:
- Free parking
- On-site parking
Application question(s):
- Are you able to commute to either of these locations in Birmingham?
- Are you able to commit to working every Saturday on-site?
- Do you have sales, admissions or admin experience?
Work Location: In person
