Business improvement officer Work, Jobs in Blairgowrie, Pkn (with Salaries)

Customer Experience Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Support Officer
Perth & Kinross Council —Perth
- £34,424 - £37,784 a year
- Full-time
- Databases
- Administrative experience
- Supervising experience
14d
Support Officer - Early Intervention and Access Team, Almondbank House, Perth
Perth and Kinross Council —Perth
- £34,424 - £37,784 a year
- Databases
- Administrative experience
- Supervising experience
- Annual leave
14d
Housing Assistant, Pullar House
Perth & Kinross Council —Perth
- £28,812 - £31,346 a year
- Temporary
- Computer literacy
- Databases
- Travel
6d
Bonar Hall Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Social media management
- University
- Team management
Quick apply
9d
Housing Assistant, Pullar House, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Temporary
- Hybrid work
- Computer literacy
- Databases
- Travel
- Annual leave
6d
Personal Assistant, 2 High Street, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Hybrid work
- Customer service
- Word processing
- Microsoft Office
- Annual leave
13d
The Liar Bar Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- University
Quick apply
9d

Related jobs to explore

Based on your search for business improvement officer

253977 R1 (GH) Service Improvement Officer
NHS Scotland —Edinburgh
To plan, manage and deliver agreed quality and safety service improvement projects and project plans within timescales and budget ensuring collaborative working…
£43,231 - £52,679 a year
10d
Customer Experience Coordinator
Cairnview Windows & Doors Ltd —Perth
Keeping customers informed throughout their installation. Customer Service: 3 years (required). Working closely with procurement regarding product availability…
£29,000 - £35,000 a year
Quick apply

I want to receive the latest job alerts for business improvement officer in blairgowrie, pkn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business improvement officer jobs near blairgowrie, pkn

Customer Experience Coordinator

Cairnview Windows & Doors Ltd
Perth

Quick apply

Job details

Permanent | Full-time
£29,000 - £35,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

CRM software
Stakeholder collaboration
Sales
Customer service
Continuous improvement
Risk management
Organisational skills
Customer support
Customer interaction
Household contractor coordination

Full job description

Join a growing business where your ideas matter.

At Cairnview Windows & Doors, we're proud to be a female-led family business built on honesty, integrity and genuine care for our customers.

Over the last few years we've built an outstanding reputation for quality, craftsmanship and customer service, and we're now entering an exciting new phase of growth.

As we grow, we're investing not only in better systems and processes, but in our people.

We believe the people doing the work are best placed to improve the work. That means we don't simply tell people what to do, we involve our team in shaping how we operate, improving the customer experience and helping drive the business forward.

If you're looking for somewhere you can genuinely make a difference, be listened to, take ownership and grow alongside a successful business, we'd love to hear from you.

The Role

This is a key position within our operations team.

Once a customer places their order, you'll become one of their main points of contact, helping guide them through the installation process from order through to completion.

You'll work closely with our Operations Manager, Installation Manager, Procurement Officer and installation teams to ensure every project runs smoothly and every customer receives the exceptional service Cairnview is known for.

This isn't simply an administration role.

We're looking for someone who enjoys taking ownership, solving problems, making decisions and continuously improving the way things are done.

What you'll be doing

You'll be responsible for:

Coordinating installation schedules and maintaining visibility of upcoming work
Working closely with procurement regarding product availability and lead times
Liaising with installers to ensure projects are planned efficiently
Keeping customers informed throughout their installation
Managing service requests and remedial works through to completion
Handling customer enquiries professionally and confidently
Maintaining accurate records within our CRM system (AdminBase)
Preparing paperwork, payment reminders and job completion documentation
Producing clear handovers and operational updates
Identifying risks early and helping resolve issues before they become problems
Suggesting improvements to our systems, processes and customer experience

Who we're looking for

We're far more interested in how you work than simply where you've worked.

We're looking for someone who:

Takes ownership rather than waiting to be asked
Enjoys solving problems
Naturally keeps people informed
Notices when something isn't right and takes action
Takes pride in delivering outstanding customer service
Enjoys working collaboratively
Wants to be part of improving the business, not simply working in it

Ideally you'll also have experience in:

Customer service
Operations coordination
Scheduling
Administration
Home improvements, construction or another service-based industry

Experience coordinating installers, engineers or contractors would be advantageous but isn't essential.

Why join Cairnview?

We know people spend a huge part of their lives at work, so we want Cairnview to be somewhere people enjoy coming every day.

When you join us you'll become part of a supportive, ambitious team where your contribution genuinely matters.

You'll receive:

A salary of £30,000–£35,000 depending on experience
Regular one-to-one coaching and feedback
Ongoing personal and professional development
Opportunities to grow as the business grows
The chance to influence how we operate
A friendly, supportive family business environment
Company pension
Employee discount
Free on-site parking

Hours

Full-time
Monday to Friday
37.5 hours per week
Office-based at Scone Airport, Perth

Before you apply

Please note:

You must be able to travel reliably to our office each day. There is no opportunity for hybrid working.
Your own transport is essential due to limited public transport.
This is a full-time permanent, office-based role.
Applicants must have the right to work in the UK.

Pay: £29,000.00-£35,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Do you have regular access to your own vehicle for commuting to and from work? Public transport is not suitable due to our location.
Please briefly describe any experience you have coordinating schedules, installations, engineers, contractors or operational workloads.
This role requires someone who can take ownership, solve problems and work proactively. Please tell us about a time when you have done this in a previous role.
What attracts you to this role at Cairnview Windows & Doors and what are you looking for in your next position?
This role is fully office-based at Scone Airport, Perth and hybrid working is not available. Can you reliably commute to our office five days per week and do you have access to your own transport? Public transport is not suitable due to our location.

Experience:

Customer Service: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business improvement officer jobs in blairgowrie, pkn

Customer Experience Coordinator

Support Officer

Support Officer - Early Intervention and Access Team, Almondbank House, Perth

Housing Assistant, Pullar House

Bonar Hall Venue Operations Manager

Housing Assistant, Pullar House, Perth

Personal Assistant, 2 High Street, Perth

The Liar Bar Venue Operations Manager

Related jobs to explore

I want to receive the latest job alerts for business improvement officer in blairgowrie, pkn

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected