LOCATION: London Heathrow Airport
SHIFT PATTERN: 4on 4off, 40 hours per week
PAY RATE: £17.10 per hour
ROLE OVERVIEW AND PURPOSE
Working as a member of the Passengers Services team, you will drive the company’s ambi-lifts or minibuses on the airfield to the aircraft to transfer passengers with reduced mobility or from the aircraft to the terminal building or from the terminal building to the aircraft. You will also drive electric buggies and push wheelchairs when required to assist passengers within the terminal building.
KEY RESPONSIBILITIES
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Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary,any vehicle defects in line with the Vehicle Inspection procedure.
- Drive the Company vehicles ensuring that the vehicle is always safe and secure.
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Operate the vehicle safely within close proximity to the aircraft using all safety systems of the vehicle.
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Maintaining a clean and tidy vehicle at all times.
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Ensure PPE is always worn when operating airside.
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Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.
- Complete Customer Care Agent (CCA) duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRS’s through to baggage reclaim.
- Ensure that the Allocator is updated on progress of jobs at all times using PDA’s and Radio.
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Observe all Heathrow airport airside driving requirements.
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Promote a safe and secure environment at all times.
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Ability to operate and use all company equipment after sufficient training, i.e. aisle chairs, slings, porta-ramp, and tail lift.
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Ensure accident and incident reporting procedure is adhered to in all cases.
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Be aware of any airport updates (OAN’s/OSI’s).
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Roster and shift patterns are subject operational requirement affected and influenced by the airport and airline schedules.
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Must be able to operate the following shifts patterns include early starts, late finishes, nights, weekdays, weekends and bank holidays
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Always comply with airport bylaws when operating airside.
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Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
REQUIRED SKILLS AND EXPERIENCE
- Maintain a professional image at all times.
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Ability to deal calmly and reasonably in pressurised situations.
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We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis.
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Set a good example at all times.
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Previous Airline &/or Airport experience is desired although not essential as full training will be provided.
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Experience in a similar role or driving larger vehicles would be an advantage.
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Excellent communication skills
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance.
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Ability to deal calmly and confidently with all demands from the public.
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Champion principles of equality, inclusion and diversity.
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Minimum driving experience/licence held 3 years
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You must be aged 23 and over for insurance purposes
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You must be able to obtain and airside driving permit (Including passing a driving medical with a colour-blind test)
QUALIFICATIONS
Benefits
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
