Receptionist Work, Jobs in Blisland, Con (with Salaries)

Patient Advisor
Bosvena Health —Bodmin
- From £12.73 an hour
- Part-time
- Customer service
- GP surgery experience
- IT
- Annual leave
- Sick pay
Quick apply
12d
Receptionist
South East Cornwall Multi Academy Region —Liskeard
- £20,800 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply
8d
Part Time Dental Receptionist
Roseland Dental —Truro
- From £12.71 an hour
- Part-time
- Anatomy knowledge
- Administrative experience
- Patient care
Quick apply
Reception Team Member - Part Time
Travelodge —St. Austell
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
8d
Patient Coordinator / Receptionist (Part Time)
Archway Dental Callington —Callington
- From £19,827 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
- Sick pay
Quick apply
1d
Receptionist
Padstow Harbour Hotel —Padstow
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Employee assistance programme
Quick apply
Administrator / Receptionist
Neetside Surgery —Bude
- From £12.75 an hour
- Part-time
- Customer service
- Word processing
- GP surgery experience
- Health & wellbeing programme
- Annual leave
Quick apply
21h
Receptionist
Sanctuary Care —Newquay
- £13.04 an hour
- Microsoft Outlook
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Reception Team Member
Sun Haven Holiday Park —Newquay
- £13.45 an hour
- Weekend availability
- IT
- In-person
- Health & wellbeing programme
- Annual leave
10d
Receptionist
Amica Care Trust —Plymouth
- £12.82 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Referral programme
Holiday Sales - Receptionist - HS1
Parkdean Resorts —Looe
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Store discount
- Employee assistance programme
Quick apply
Spa Host
Scarlet Spa Operations —Newquay
- £12.71 - £13.45 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Receptionist
ESS Compass —Plymouth
- £13.26 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
General Assistant
The Atlantic Hotel —Newquay
- £12.90 an hour
- Weekend availability
- Bilingual
- Hospitality
- Bar
- Free parking
- Store discount
Quick apply
Team Secretary - Adult ADHD service
Cornwall Partnership NHS Foundation Trust —Newquay
- £25,760 - £27,476 a year
- Full-time
- Word processing
- Front desk
- Employee discount
19h
Club Receptionist
The Headland Hotel —Newquay
- Up to £26,438.60 a year
- Weekend availability
- Hotel
Quick apply
8d
Relief Night Concierge
The Salvation Army —Plymouth
- £12.87 - £13.17 an hour
- Night shift
- Customer service
- Time management
12d
Reception Manager
Padstow Harbour Hotel —Padstow
- Full-time
- Management
- Hotel
- Supervising experience
- Employee assistance programme
Quick apply
6d
Cash Desk Volunteer
British Heart Foundation —Bodmin
- Employee discount
Receptionist
The Headland Hotel —Newquay
- Up to £26,436.80 a year
- Full-time
- Hotel
- Organisational skills
Quick apply
4d

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Patient Advisor

Bosvena Health
Bodmin

Quick apply

Job details

Permanent | Part-time
From £12.73 an hour
12 days ago

Benefits

Additional leave
Annual leave
Company pension
Enhanced maternity leave
Sick pay

Qualifications

Driving Licence
Customer service
GP surgery experience
GCSE
IT
Typing

Full job description

Our Patient Advisor Team provides a key role in meeting the needs of our patients, often being the first point of contact in their healthcare journey.

We currently have a vacancy a Part- Full Time Patient Advisor to join our Patient Advisor Team.

Part-time hours available for 30-37.5 hours weekly:

Week 1: Monday - Friday 8:00- 16:00

Week 2: Monday - Friday 10:30-18:30

Week 1: Monday, Wednesday, Thursday, Friday 08:00-16:00

Week 2: Monday, Wednesday, Thursday, Friday 10:30-18:30

We offer a graded pay scale to reflect the skills of all of our team members, 6 weeks annual leave plus pro-rata Bank Holidays, NHS Pension Scheme and a competitive sick pay scheme.

As part of the Governments IAGP (Improved Access to General Practice) initiative, you may be required to participate in a rota to cover our IAGP commitments from 18.30 until 20.00 on a weekday and 9.00 to 12 noon on a Saturday. Additional hours will also be offered at an enhanced rate to cover vaccination clinics as required. Where all members of the Patient Advisor Team participate in covering these additional hours, this should amount to no more than once a month. These additional hours are however optional.

Job Summary

The Patient Advisor is the first point of contact for patients, providing a timely professional service, whether in person or on the phone. The post-holder will project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way. Applicants should work well in a team environment but equally be able to complete assigned tasks independently where required.

Applicants should be respectful of colleagues and patients alike, be hard working and reliable. The successful applicant/s will play a vital role in supporting our Clinical Colleagues to ensure the care pathway offered at Bosvena is of a high standard.

KEY ROLES AND RESPONSIBILITIES

Telephony, Appointments and General Duties

Receive telephone calls, ensuring accurate documentation of requests from patients for appointments and general enquiries.
Front of House Reception duties - greeting patients, signposting to relevant services, providing information as required.
Record visits accurately on telephone triage screen and ensure the allocated visiting Doctor receives these requests in person or by phone.
Process Klinik form requests received from patients, directing these to the appropriate staff member/clinician in accordance with practice policy.
Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record.
Use the Office computer system to access patient details and where necessary contact patients / authorised personnel as required ensuring all actions are documented.
Filing & retrieving paperwork as required.
Keep literature for patients current and up to date.
Attend staff training events, as required.
Record and relay messages to other members of the Practice Team.
Action requests to other healthcare professionals / organisations (photocopying details where appropriate).
At the clinicians request liaise with other agencies on behalf of the Doctors.
Order transport via the Ambulance Service as requested by clinician.
Maintain a clean and tidy workplace, including computer / telephone hygiene.

Document scanning

Scanning Documents into patient's records using standard practice procedures - if required

Administrative support

Opening & closure of Practice premises ensuring security at all times - including operation of alarm.

The following criteria will be used for Shortlisting. Any applications which do not meet the essential criteria will not be shortlisted for interview. Where we have a high number of applicants, the desirable criteria may be used where required to shortlist/throughout the interview process.

Essential Criteria

4 GCSE'S at Grade C/5 or above.
Minimum of 2 years Office/Admin Experience.
Good IT Skills.
Competent at typing.
Excellent customer service skills.
Good listening skills.
Empathy.
Attention to Detail.
Full driving licence

Desirable Criteria (but not essential)

Experience in the NHS/GP Practice.
Experience as a Patient Advisor.
Data Input experience.

Key Skills and attributes:

1. Professional and confidential.

2. Clear and calm communicator.

3. Respectful of both colleagues and patients.

4. Friendly and Positive attitude.

5. Continually strive to improve.

6. Able to work alone and as part of a team as required.

7. Strong work ethic, be reliable and flexible.

For further details please contact:

Owen Young- [email protected]

Admin and Governance Manager

Job Types: Part-time, Permanent

Pay: From £12.73 per hour

Benefits:

Additional leave
Company pension
Enhanced maternity leave
Sick pay

Ability to commute/relocate:

Bodmin PL31 2JJ: reliably commute or plan to relocate before starting work (required)

Experience:

Office/Admin: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

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