Implementation consultant Work, Jobs in Blofield, Nfk (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- Sales
- English
- SQL
- Employee assistance programme
- Flexible schedule
Quick apply
Deputy Project Lead - Healthcare Sector
Mace —Norwich
- Full-time
- Hybrid work
- Contracts
Product Development Manager (Natural Veg)
Nomad Foods —Lowestoft
- English
2h

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IT Hardware Technician / Laptop Repair Technician
Cave Direct Technology Ltd —Norwich
Help with stock organisation, product photos, packing orders and general warehouse duties. Happy working hands-on in a workshop/warehouse environment.
£13 - £14 an hour
Quick apply
14d
Operations & IT Refurbishment Technician
Cave Direct Technology Ltd —Norwich
Pick and pack customer orders. Ensure orders are dispatched accurately. Upload images and product information. Photography or product listing experience.
From £13 an hour
Quick apply

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implementation consultant jobs near blofield, nfk

Customer Implementation Consultant

Epos Now -
Norwich

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Job details

Full-time
£26,436 a year

Qualifications

Google Suite
iOS
Windows

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

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implementation consultant jobs in blofield, nfk

Customer Implementation Consultant

Client Development Manager

Deputy Project Lead - Healthcare Sector

Product Development Manager (Natural Veg)

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