Planning and dispatch manager Work, Jobs in Bold Heath, Chs (with Salaries)

Planning and Dispatch Manager
Vital Energi —Blackburn
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
14d
Service Planner / Dispatch Coordinator
Healthcare Matters —Llay ED
- Up to £32,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
Quick apply
13d
Transport Shift Manager
Boughey Logistics —Nantwich
- £47,000 a year
- Weekend availability
- Management
- Microsoft Office
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
8d
Client Account Assistant
Gateley —Chester
- Communication skills
- Annual leave
- Employee assistance programme
Transport & Fleet Manager
CLD Systems —Middlewich
- Up to £50,000 a year
- Full-time
- Communication skills
Quick apply
Transport Manager
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
Quick apply
9d
Transport Operations Manager – Manchester
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
Quick apply
13d
Branch Merchandiser
Fanatics (International) Limited —Manchester
- Merchandising
- Analysis skills
- Presentation skills
Quick apply
5d
Transport Planner – Manchester
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
13d
Warehouse Shift Manager
Comfy Quilts —Middleton
- £32,000 - £36,414 a year
- Day shift
- Management
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Project Engineer
Vix Technology & Kuba —Manchester
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Employee assistance programme
Quick apply

Related jobs to explore

Based on your search for planning and dispatch manager

Area Manager
Amazon UK Services Ltd. —Haydock
This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. A day in the life.
(P) Area Manager, UK Central Fulfillment
Amazon UK Services Ltd. —Warrington
This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. A day in the life.

I want to receive the latest job alerts for planning and dispatch manager in bold heath, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Planning and Dispatch Manager

Vital Energi -
Blackburn

Quick apply

Job details

Permanent | Full-time
14 days ago

Qualifications

Customer service
Computer literacy
GCSE
Logistics
Microsoft Office
Customer relationship management
Computer skills

Full job description

National Planning and Dispatch Manager

Would you like to be part of Vital Energi’s 5-year Strategy of Growth?

As a result of our continued success, we are undergoing significant expansion across all areas of the business. We are now looking to appoint a National Planning and Dispatch Manager to lead and develop our O&M Planning, Dispatch and Logistics function.

This role oversees the Planning and Dispatch Team Leader and Coordinators, ensuring service levels and performance targets are consistently met, while prioritising customer safety and satisfaction and maximising engineer efficiency and productivity.

This role is instrumental in driving customer satisfaction and retention, improving operational efficiency, and embedding a culture of continuous improvement.

What you will be doing:

To provide direction, support and guidance to Team Leaders and Coordinators and day-to-day systems support within the department, ensuring clear roles and responsibilities and that tasks are completed accurately and successfully.
Take ownership of regional performance including productivity, SLA adherence and minimized overdue work
Overall responsibility for confirming attendance with customers and handling queries and escalations
Lead daily planning calls with field and other operational teams
Ensure that portals, and any other customer requirements are updated, managed and adhered to
Manage follow up work and visits, ensure paperwork completion, parts ordering, tickets and quotations
Monitor service metrics to track performance and identify areas of improvement
Develop, monitor and report on progress with monthly report automation with the supporting and commentary
Implement and improve service delivery processes, tools and procedures.
Coordinate with key stakeholders to ensure smooth workflow and communication across all teams.
Attend and contribute to department management meetings, providing key updates on key risks, department issues and continuous improvement initiatives.
Ensure the team are informed and aware of the business strategic growth plan encouraging their involvement.
Escalate any risks or concerns regarding service standards and/or operational risk to the leadership team as soon as you are made aware
Provide support and guidance to all internal and external teams
Manage the team performance through 1-2-1, regular team meeting and disciplinary hearing if required.

Who we are looking for:

GCSE (A-C) minimum level in Math’s and English
High Level of confidentiality, tact and diplomacy.
Customer Service experience essential
Experience liaising field-based engineering teams
Client management experience essential

Core / Technical / Safety Competencies:

Knowledge:

Knowledge & experience of working with electronic Customer Service systems required, including Planning and Dispatch, and Gannt view planners
Experience in Customer compliance processes such as Purchase orders, invoicing and certification
ISO 9001, 14001 & 18001 awareness
Computer literate with working knowledge of all Microsoft Office Suite applications.
Ability to work to deadlines and with minimum supervision.

A flexible approach to working practices and hours to meet the needs of the role Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK.

Notice to Agency and Search Firm Representatives:

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Work Location: In person

Quick apply

Refine Your Search

planning and dispatch manager jobs in bold heath, chs

Planning and Dispatch Manager

Service Planner / Dispatch Coordinator

Transport Shift Manager

Client Account Assistant

Transport & Fleet Manager

Transport Manager

Transport Operations Manager – Manchester

Branch Merchandiser

Transport Planner – Manchester

Warehouse Shift Manager

Project Engineer

Related jobs to explore

I want to receive the latest job alerts for planning and dispatch manager in bold heath, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected