Service planner / dispatch coordinator Work, Jobs in Bold Heath, Chs (with Salaries)

Service Planner / Dispatch Coordinator
Healthcare Matters —Llay ED
- Up to £32,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
Quick apply
13d
Planning and Dispatch Manager
Vital Energi —Blackburn
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
14d
Warehouse Co-ordinator
JAGER FREIGHT LTD —Liverpool
- £28,420.00 - £41,494.48 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Maintenance
Quick apply
3d

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Planning and Dispatch Manager
Vital Energi —Blackburn
Overall responsibility for confirming attendance with customers and handling queries and escalations. This role is instrumental in driving customer satisfaction…
Quick apply
14d
Service Planner / Dispatch Coordinator
Healthcare Matters —Llay ED
Confidence communicating with customers and colleagues. Working closely with engineers, managers and customers to maximise productivity and service delivery.
Up to £32,000 a year
Quick apply
13d

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service planner / dispatch coordinator jobs near bold heath, chs

Service Planner / Dispatch Coordinator

Healthcare Matters
Llay ED

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Job details

Permanent | Full-time
Up to £32,000 a year
13 days ago

Benefits

Free parking
Private dental insurance
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Customer service
Logistics
English
Continuous improvement
Organisational skills
IT
Time management
Welsh

Full job description

Service Planner / Dispatch Coordinator

Location: Wrexham, LL11 0PB (Office-based)
Hours: Monday-Friday, 8:30am-5:00pm
Holiday: 20 days + Bank Holidays
Start Date: ASAP

Join Healthcare Matters

Healthcare Matters provides specialist healthcare equipment and services that make a real difference to people's lives.

We're looking for an organised, proactive Service Planner / Dispatch Coordinator to become the operational hub of our business. This is a fast-paced role where you'll coordinate engineers, manage customer appointments, plan workloads, and help drive continuous improvement across our operations.

If you enjoy solving problems, organising people, improving processes, and making busy days run smoothly, we'd love to hear from you.

The Role

You'll coordinate our field engineering operation, ensuring the right engineer is in the right place at the right time while delivering an outstanding customer experience.

Your responsibilities will include:

Planning and scheduling engineer appointments
Dispatching jobs based on location, skillset and priority
Managing workshop schedules and capacity
Coordinating fleet MOTs and vehicle servicing
Keeping customers informed throughout their jobs
Resolving scheduling issues quickly and efficiently
Improving operational processes using LEAN principles
Working closely with engineers, managers and customers to maximise productivity and service delivery

About You

We're looking for someone who enjoys taking ownership and thrives in a busy operational environment.

You'll ideally have:

Experience in dispatch, logistics, planning, scheduling or service coordination
Excellent organisational and time management skills
Strong geographical knowledge of North Wales, Cheshire, Shropshire and the North West
Confidence communicating with customers and colleagues
Experience using CRM, scheduling or job management software
A proactive mindset with strong problem-solving skills
The ability to prioritise changing workloads while remaining calm under pressure

Experience within field service, healthcare, engineering, transport or logistics would be advantageous.

Why Join Healthcare Matters?

You'll join a friendly, supportive team where your ideas matter. This isn't just an administration role—it's an opportunity to improve how our operation runs and make a real impact on the service we deliver.

As we continue to grow, there will be opportunities to help shape our operational processes and develop your career.

Benefits

Competitive salary
Company pension
Private medical insurance
Private dental insurance
Health & wellbeing programme
Company events
Free on-site parking
Monday-Friday working (no weekends)

If you're an organised planner who enjoys coordinating people, solving problems and keeping operations running smoothly, we'd love to hear from you.

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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service planner / dispatch coordinator jobs in bold heath, chs

Service Planner / Dispatch Coordinator

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