Banking Work, Jobs in Bootle, Msy (with Salaries)

Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
Senior Customer Service Advisor
Barclays —Birkenhead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Management Accountant / Finance Manager
Lester Cladding Limited —Buckley
- £42,000 - £55,000 a year
- Full-time
- Microsoft Excel
- In-person
- Free parking
- Annual leave
Quick apply
7d
Lloyds Banking Group Customer Support - Liverpool
Lloyds Banking Group —Liverpool
- £13,100 - £13,475 a year
- Part-time
- Customer service
- Financial services
- Banking
6d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Finance Administrator - Income & Banking - WMF3062e
Westmorland & Furness Council —County
- £26,403 - £26,824 a year
- Part-time
- Annual leave
- Employee discount
Product Analyst - Credit Cards
Lloyds Banking Group —Chester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- SQL
- Analysis skills
9d
Product Manager – Credit Card Partnerships
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
9d
Conversational Banking Strategy Manager
HSBC Global Services Limited —Chester
- Full-time
- Management
- Communication skills
1d
Finance Assistant
Millennium Hotel and Resorts UK —Liverpool
- Full-time
- Hospitality
- Hotel
- Accounting
- Referral programme
Quick apply
Policy & Governance Assistant Manager (Economic Crime Prevention)
Lloyds Banking Group —Chester
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Communication skills
1d
Program Lead
Bank of America —Chester
- Full-time
- PMP
- Microsoft Office
- Employee assistance programme
Investment Operations Officer (Reconciliations)
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
Treasury Analyst
EET —Ellesmere Port
- £50,000 - £60,000 a year
- Full-time
- SQL
- Analysis skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Product Manager – Credit Cards
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Financial services
HR Advisor
Tandem Bank —Blackpool
- Up to £40,000 a year
- Monday to Friday
- Hybrid work
- Human resources
- Financial services
- Communication skills
- Annual leave
- Employee discount
Quick apply
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
9d
Business Analyst â€“ Regulatory Change & Transaction Reporting
Bank of America —Chester
- Full-time
- Sales
- Analysis skills
- Project management
6d
Financial Control Lead
Reed In Partnership —Liverpool
- £57,500 - £70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Contracts
- Annual leave
Head Of Finance
EG Group —Horwich
- From £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Annual leave

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Deputy Customer Experience Manager ZARA LIVERPOOL

INDITEX -
Liverpool

Quick apply

Job details

Full-time

Qualifications

Management
Leadership

Full job description

Customer Experience Deputy Manager – Zara Liverpool (Full Time)

Location: Liverpool
Contract: Full-time Based In Store

At Zara, we operate in a fast-paced retail environment where customer demand changes daily. We’re looking for a Customer Experience Deputy Manager who can lead from the shop floor, support the management team, and ensure customers receive a consistent and efficient experience across all channels.

This role isn’t office-based – you’ll spend most of your time on the floor, managing priorities in real time, supporting the team, and reacting to store needs as they happen.

The Role

You’ll be responsible for delivering strong customer experience standards while supporting the store to meet sales targets. This means understanding customer behaviour, managing service coverage, and leading a team that can respond quickly to demand across fitting rooms, tills, shop floor and click & collect.

You will work closely with the General Manager and Customer Experience Manager to drive performance and improve how the store operates day to day.

Key Responsibilities

Customer Experience & Commercial Performance

Support the management team to achieve and exceed store targets through strong customer service delivery
Monitor customer behaviour and adapt team focus based on traffic, peak times and trends
Ensure consistent standards across all service areas including shop floor, cash desk and fitting rooms
Oversee omnichannel services (click & collect, returns, online orders) ensuring a smooth process for customers
React daily to redistribute team resources based on store priorities
Use tools to optimise team coverage in key areas
Monitor customer experience KPIs and take action where needed
Handle and support resolution of customer complaints, escalating where necessary
Work closely with Customer Service teams to resolve ongoing issues
Support stock loss prevention and follow agreed action plans

People Management & Team Development

Lead by example in behaviour, standards and work ethic on the shop floor
Create a positive, realistic working environment in a high-pressure retail setting
Support and develop the team through regular feedback and performance reviews (LEAP/PDPs)
Identify talent within the team and support internal progression
Ensure training is completed and applied, particularly around customer interaction and product knowledge
Coach team members on how to handle customers, close sales and manage busy periods
Ensure HR policies and company procedures are followed consistently
Support with payroll deadlines and ER processes where required

Operations, Security & Compliance

Support cash desk operations including opening/closing and issue resolution
Monitor cash discrepancies and report concerns
Follow all security and loss prevention procedures
Support management of the security team and related processes
Ensure all banking and cash handling procedures are followed accurately

Health & Safety

Maintain safe working conditions on the shop floor and in back of house
Ensure housekeeping standards are followed at all times
Act quickly to reduce risk to employees and customers

What We’re Looking For

Previous experience in a retail leadership role (Department Manager level or similar preferred)
Strong understanding of fast-paced retail operations
Able to make quick decisions and manage changing priorities
Confident handling customer issues and team challenges
Clear communicator who can give direct feedback and direction
Organised and able to manage time effectively during busy periods
Comfortable working on the shop floor and leading from the front
Focused on improving performance, not just maintaining it
Positive attitude towards learning and development

What to Expect

A physically active role with long periods on the shop floor
Weekend and evening work as standard
High levels of customer demand, especially during peak trading
Responsibility for both people and operational decisions

If you're looking for a role where you can take ownership, support a team, and work in a fast-moving retail environment, apply now.

INDINDITEXSM

Quick apply

Refine Your Search

banking jobs in bootle, msy

Deputy Customer Experience Manager ZARA LIVERPOOL

Senior Customer Service Advisor

Management Accountant / Finance Manager

Lloyds Banking Group Customer Support - Liverpool

Customer Banking Agent

Finance Administrator - Income & Banking - WMF3062e

Product Analyst - Credit Cards

Product Manager – Credit Card Partnerships

Conversational Banking Strategy Manager

Finance Assistant

Policy & Governance Assistant Manager (Economic Crime Prevention)

Program Lead

Investment Operations Officer (Reconciliations)

Treasury Analyst

Product Manager – Credit Cards

HR Advisor

Trainee Debt Advisor/Financial Services Advisor

Business Analyst â€“ Regulatory Change & Transaction Reporting

Financial Control Lead

Head Of Finance

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Customer Experience Deputy Manager – Zara Liverpool (Full Time)

The Role

Key Responsibilities

Customer Experience & Commercial Performance

People Management & Team Development

Operations, Security & Compliance

Health & Safety

What We’re Looking For

What to Expect

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