Guest services & office assistant Work, Jobs in Botley, Ham (with Salaries)

Guest Services & Office Assistant
Portsmouth inns —Southsea
- £12.71 - £16.78 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
3d
General Assistant
BaxterStorey UK —Whiteley
- £13.45 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Services Advisor
Upham Inns Central Reservations & Guest Hub —Havant
- Part-time
- Hospitality
- Communication skills
- Employee discount
Quick apply
ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME
New Forest Collection —Lyndhurst
- £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Manager
Five Guys UK —Portsmouth
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Golf Operations Administrator Apprentice
PETA Ltd. —Lee-on-the-Solent
- £16,640 a year
- Weekend availability
- Supervising experience
- Driving
- IT
Golf Operations Administrator Apprentice
PETA —Lee-on-the-Solent
- £16,640 a year
- Weekend availability
- Supervising experience
- Driving
- IT
- Free parking
Seasonal Customer Service Assistant
Bandai Namco Amusement Europe Head Office —Bognor Regis
- Temporary
- Customer service
- Resort
Quick apply

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Guest Services & Office Assistant

Portsmouth inns
Southsea

Quick apply

Job details

Part-time | Full-time
£12.71 - £16.78 an hour
3 days ago

Qualifications

Bilingual
Hospitality
Multilingual
Organisational skills
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Overview

Join our dynamic team as a Guest Services & Office Assistant, where your enthusiasm and hospitality skills will create a welcoming environment for visitors and team members alike. This role is vital in ensuring smooth daily operations, delivering exceptional guest experiences, and maintaining an organized, friendly office atmosphere. Your multilingual abilities and hotel experience will shine here, helping us serve diverse guests with professionalism and warmth. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a vibrant community.

Responsibilities

Greet guests and visitors warmly, providing exceptional customer service and information about our services
Manage front desk operations, including answering phones with professional etiquette and directing inquiries efficiently
Assist with check-in and check-out procedures for visitors or event attendees, ensuring a seamless experience
Maintain the cleanliness and organization of the reception area and common office spaces
Support administrative tasks such as scheduling appointments, handling mail, and managing supplies
Collaborate with team members to coordinate events or meetings, ensuring all logistical needs are met
Use your multilingual skills to communicate effectively with diverse guests and clients from various backgrounds

Skills

Fluent in multiple languages; bilingual abilities are highly valued for engaging with a diverse clientele
Strong phone etiquette with clear, courteous communication skills
Previous hotel or hospitality experience is preferred to understand guest needs and service standards
Excellent guest services skills, demonstrating warmth, patience, and professionalism at all times
Knowledge of office administration procedures and organizational skills to keep the workspace efficient
Ability to handle multiple tasks simultaneously while maintaining attention to detail
A friendly demeanor combined with proactive problem-solving abilities to enhance guest satisfaction

This role is perfect for energetic individuals eager to grow their hospitality career in a lively environment. We value diversity and encourage applicants who are passionate about delivering memorable guest experiences through excellent service and teamwork. Join us in creating welcoming spaces where every visitor feels valued!

Pay: £12.71-£16.78 per hour

Work Location: In person

Quick apply

Refine Your Search

guest services & office assistant jobs in botley, ham

Guest Services & Office Assistant

General Assistant

Customer Services Advisor

ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME

Assistant Manager

Golf Operations Administrator Apprentice

Golf Operations Administrator Apprentice

Seasonal Customer Service Assistant

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