Workshop controller Work, Jobs in Bournemouth, Dor (with Salaries)

Van Service Workshop Controller
Adams Morey —Southampton
- £35,000 a year
- Monday to Friday
- Customer service
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply
1d
Experienced Service Advisor – Main Dealer Aftersales
Penton Motor Group —Christchurch
- £27,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
14d
Diagnostic Technician
Van Mossel Automotive Group UK Ltd —Poole
- £36,000 - £45,000 a year
- No weekends
- Automotive diagnostics
- Mechanical knowledge
- Employee discount
- Gym membership
Quick apply
4d
Vehicle Damage Assessor
Rapid Repair Network Limited —Lyndhurst
- Full-time
- Communication skills
- Free parking
Quick apply
13h
Service Advisor/Administrator
Adams Morey —Southampton
- £28,080 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
1d
Bodyshop MET Technician
Snows Group —Southampton
- £60,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme

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Experienced Service Advisor – Main Dealer Aftersales
Penton Motor Group —Christchurch
You will welcome customers, book vehicles in for service, MOT and repairs, listen carefully to customer concerns, keep customers updated throughout the day,…
£27,000 - £33,000 a year
Quick apply
14d
Service Advisor
Foray Motor Group —Shaftesbury
Provide clear and professional updates to customers throughout the repair journey. Benefits: Foray Rewards (including discount shopping from a range of…
£35,000 a year
Quick apply

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Van Service Workshop Controller

Adams Morey -
Southampton

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Job details

£35,000 a year
1 day ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
IT
Leadership
Communication skills

Full job description

We are looking for an experienced and highly organised Workshop Controller to oversee the daily operation of our busy 15‑bay van workshop.

This is a key leadership role, responsible for controlling workflow, maximising productivity, supporting and motivating the workshop supervisor and technicians, and ensuring all work is completed safely, efficiently, on time and to a high standard.

You will act as the vital link between the workshop, service team and customers, ensuring excellent communication, strong cost control, and outstanding customer satisfaction while driving service profitability.

Salary: £35,000 per annum

Hours: Monday to Friday, 8.00am to 5.00pm, i.e. 42.5 hours per week, 30 minutes lunch break (unpaid).

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

Control and coordinate the day‑to‑day workflow of a high‑volume van workshop.
Ensure all customer information is obtained and stored and parts ready to allocate work effectively to the Workshop Supervisor to maximise productivity.
Ensure the day’s workload is completed efficiently, with all statutory and vehicle checks completed before shift end.
Obtain and verify customer pre‑authorisation for all work prior to commencement.
Secure additional repair authorisation where required during the service process.
Liaise directly with customers regarding vehicle issues, progress updates and repair timelines.
Carry out quality checks on completed work to ensure standards are met.
Ensure cash‑sale vehicles are not released without full payment.
Drive workshop profitability through effective time management, cost control and upselling opportunities.
Work closely with the service advisors and parts department to support operational efficiency.
Ensure strict compliance with all Health & Safety procedures at all times.
Support the training, coaching and development of workshop staff.
Maintain high administrative accuracy to avoid invoice queries and rework.
You may also be required to undertake additional duties in line with the needs of the business.

Ideally, we are looking for:

Previous experience within the motor industry is essential.
Experience in a busy commercial vehicle or van workshop preferred.
Proven background delivering excellent customer service and administration.
Experience with Stellantis products an advantage.
Strong leadership skills with the ability to motivate and manage a team.
Calm, professional and solutions‑focused approach with the ability to work under pressure.
Excellent communication skills across customers and internal teams.
Strong organisational and planning ability in a fast‑paced environment.
Proactive problem‑solver with the ability to anticipate challenges.
High attention to detail with a responsive yet structured working style.
Confident IT skills and workshop systems experience.
Relevant vehicle service and management qualifications.

In return we’ll offer:

Employee Assistance program
Mental Health First Aiders within the business
Free Flu jabs if you are ineligible through the NHS
Free eye test plus £70 contribution towards glasses for display screen users
Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
Free Independent mortgage advice service
Pension Scheme
Salary Sacrifice(if eligible)
Staff Events
Free parking
Cycle To Work Scheme
Competitive Salaries
Career development pathways and training
Quarterly Star Awards

Who we are:

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

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workshop controller jobs in bournemouth, dor

Van Service Workshop Controller

Experienced Service Advisor – Main Dealer Aftersales

Diagnostic Technician

Vehicle Damage Assessor

Service Advisor/Administrator

Bodyshop MET Technician

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