Team Member | Leeds | Full-Time | Permanent | On-Site
Are you ambitious, energetic, and naturally good with people? Do you thrive in active, interactive environments where your communication skills directly assist members of the public and launch your commercial career?
We are hiring a motivated Team Member to join our customer engagement and campaign operations team in Leeds. As a growing brand activation firm, we specialize in delivering engaging, face-to-face promotional experiences. In this practical, site-based role, you will learn the fundamentals of customer communication, account onboarding, venue coordination, and campaign management from the ground up.
About the Role
As a Team Member, you will be on the front lines representing top-tier client brands across active event spaces and venue setups in Leeds. You will engage directly with prospective shoppers, walk consumers through service highlights, answer inquiries, and assist with direct account registrations.
This position is ideal for candidates searching for Team Member Jobs, Customer Engagement Associates, Brand Ambassadors, Event Assistants, and Entry-Level Careers in Leeds.
Your Professional Growth
We believe the best campaign leads and operations managers learn by doing. Your development begins with hands-on customer engagement on the ground before progressing into shift leadership, logistics management, and account administration.
Your initial focus will cover:
- Customer Facing: Mastering direct communication, product demonstrations, and service strategies in real-world interactive settings.
- Campaign Knowledge & Consultation: Learning how to present key features, options, and promotional packages with clarity and enthusiasm.
- Customer Relationship Building: Understanding consumer needs to deliver tailored recommendations and encourage long-term brand loyalty.
- Performance Tracking: Monitoring shift targets, campaign presentation standards, and daily Key Performance Indicators (KPIs).
As your skills and confidence grow, you will have structured pathways to progress into Senior Team Lead, Campaign Coordinator, and Assistant Operations Manager roles.
What You'll Be Doing
Working alongside experienced shift supervisors and campaign leads, your daily responsibilities will include:
- Engaging directly with members of the public on-site to present campaign highlights and support direct account acquisitions
- Processing new customer registrations, applications, and digital onboarding details accurately using tablet software
- Participating in daily morning huddles, campaign overviews, and operational briefings
- Maintaining high visual display standards, fully organized promotional spaces, and clean setup areas
- Collaborating with colleagues to achieve daily, weekly, and monthly campaign goals
- Tracking campaign inventory availability and reporting shift performance metrics to team leads
- Learning setup routines, event logistics, and reporting software
What We're Looking For
We value drive, interpersonal strength, and strong work ethic above past experience.
You will be a great fit if you:
- Possess strong verbal communication skills and enjoy face-to-face interaction with diverse customer groups
- Bring a goal-oriented, helpful, and confident attitude to active promotional environments
- Demonstrate a willingness to learn campaign operations and apply constructive feedback quickly
- Show high dependability, punctuality, and comfort working on your feet during interactive shifts
- Work well independently while supporting a close-knit, high-energy team
- Have flexibility to work full-time on-site across active campaign locations in Leeds
Prior experience in customer service, retail, hospitality, promotional events, or administration is helpful but not required. Comprehensive paid onboarding is provided from day one.
What You'll Receive
- Competitive base pay structure plus performance-linked bonuses and incentives
- Fully paid initial onboarding and continuous 1-on-1 coaching in campaign operations
- Fast-track, performance-based career progression routes into Team Lead and Assistant Manager roles
- Recognition programs, monthly awards, and employee incentives
- Regular team social events and a supportive, career-focused workplace culture
- Consistent full-time scheduling in convenient Leeds locations
Apply Today
Ready to turn your customer service skills into a rewarding commercial career? Submit your CV today to be considered for our Team Member position in Leeds. Applications are reviewed regularly, and qualified candidates will be contacted promptly regarding next steps.
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
