Line network Work, Jobs in Bretton North (with Salaries)

Service Desk Analyst (Part Time - 2 Days a Week)
ABAgri —Peterborough
- Communication skills
- Free parking
- Employee assistance programme
1d
Accounts Assistant
The Lettings Hub —Peterborough
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
14h
Store to Home Picker
B&Q —Peterborough
- £13.10 an hour
- Weekend availability
- Heavy lifting
- Customer service
- Annual leave
- Employee assistance programme
17h
Service Administrator (PA6) (23508)
Barnardo's —Peterborough
- £28,372 - £34,600 a year
- Hybrid work
- Management
- Annual leave
- Employee assistance programme
7d
Site Technician
Enviromontel Ltd —Huntingdon
- £26,500 a year
- Overtime
- Electrical experience
- Power tools
- In-person
- Free parking
- Gym membership
Quick apply
12d
IT Project Engineer
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
2d
Barista
Starbucks —Peterborough
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Warehouse Team Coordinator
St John Ambulance —Peterborough
- £27,976 - £29,880 a year
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
Team Member
NEXT —Peterborough
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
IT Support Technician 2nd Line
Ontech Solutions —Doddington
- From £28,500 a year
- Full-time
- Customer service
- Research
- Windows
Quick apply
Semi-Skilled Factory Operative - Days
Bakkavor —Peterborough
- £13.99 an hour
- Overtime
- Free parking
- Employee discount
Quick apply
2d
Head of IT Operations
Newcold Ltd —Corby
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Travel
- Free parking
- Annual leave
Quick apply
1d
Repairs Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Weekend availability
- In-person
- Employee discount
Quick apply
People (HR) Administrator
Insite Energy —Peterborough
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Recruiting
- Employee assistance programme
Quick apply
Stock Manager
NEXT —Peterborough
- From £13,472 a year
- Part-time
- Leadership
- Employee discount
Anti-Corruption Administrator - Cambs
Cambridgeshire Constabulary —Park
- £30,333 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
8d
Customer Service Advisor
Cromwell —Park
- Data entry
- Communication skills
- Time management
3rd Line Network Engineer
Leidos —Huntingdon
- £44,700 - £57,300 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Work from home
Self Employed FTTH Engineer
Comex 2000 UK Ltd —Peterborough
- Customer service
- Maintenance
- Power tools
Quick apply

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Service Desk Analyst (Part Time - 2 Days a Week)

ABAgri -
Peterborough

Apply Now

Job details

Permanent
1 day ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links
On-site parking

Qualifications

Technical troubleshooting
Inbound customer enquiry call handling
Incident queue management
Ticket management
Microsoft Office Suite
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Fault diagnosis and repair
Communication skills
Help desk

Full job description

The Role & Key Responsibilities

Job Title: Service Desk Analyst

Location: Peterborough

Contract: Part time (2 days per week)

We are searching for a passionate IT professional to join our thriving service desk and support team here at ABF.

The chosen candidate will offer effective IT support services, and act as a point of contact for all IT issues and queries for multiple business units and customers across the ABF portfolio.

What you'll be doing:

Act as a single point of contact for all IT issues and queries.
Receive and log all customer contacts via multiple channels (phone, email, chat, self service).
Troubleshoot tickets and make accurate decisions on the right path for resolution of the customer enquiry.
Use appropriate technology and technical knowledge to enable the accurate and timely diagnosis of issues.
Ensure all relevant information is clearly recorded in the ITSM tool.
Provide timely and accurate updates to tickets.
Where required ensure the timely escalation of complaints to the appropriate level.
Continuously maintain a high standard of customer service.
Create and publish support documentation and knowledge information and support the Team Leader in training of new staff.
Alert the line management to identify trends in customer issues or queries.

What you'll bring:

A highly customer focused individual that proactively raises the profile of IT and BTS within the customer environment they support.
A customer-centric approach paired with enthusiastic interest in IT.
Enthusiastic contributor who excels in lively and high-tempo environments.
Advanced written and oral communication skills.
Proficiency in methodical troubleshooting and resolving issues effectively.
Ability to both work as part of a team, and to carry out tasks with minimum of supervision.
A general understanding of PC architecture
Experience with desktop and server operating systems
Basic network and server troubleshooting skills.
PC troubleshooting skills.
Intermediate understanding of Microsoft Productivity tools (Office 365, Teams etc).

Location

Peterborough, Lynchwood Business Park. The office has recently been renovated and along with a modern work environment, has great public transport links, free onsite parking, free drink facilities, free lunch option each day and a great team culture.

About The Company

Associated British Foods Business Technology Services are continually reviewing our benefits to ensure our staff feel rewarded…

Associated British Foods is a global giant when it comes to the world of food processing and retail. Our ingredients division is the world’s second-largest producer of both sugar and baker’s yeast and our grocery brands occupy leading positions across the globe meaning that, in the UK, nine out of ten households use our brands.

Associated British Foods Business Technology Services (BTS) was first established in 2008 to deliver a centralised IT infrastructure and service to our fellow ABF businesses. We have now grown and operate in over 185 locations spread across 23 countries supported by a fantastic team of nearly 200. Our customers are at the heart of everything we do and we’re looking for people who are eager to join us in supporting and delivering this vision.

We want you to be a part of our future and to support you, so below are a handful of some of our benefits that are offered to our employees.

AB Foods BTS match up to 10% pension (contributory)
Up to 10% Bonus
Opportunity to buy up to 5 days holiday per calendar year
Discounts on ABF products such as Twinings, Silverspoon, Pataks and Ryvita
24/7 free and confidential access to an Employee Assistance Programme to support you as and when necessary

We’re looking for dedicated and conscientious people who embrace and live our values. If you are an individual who thrives in a collaborative, trusting and pioneering work environment, ABF could be the right company for you.

All recruitment activities into our ABF BTS team are supported by our AB Agri business.

Making your application

Ready to apply? Great! Simply register your details and upload your CV via our careers website – it usually takes just a few minutes. Please do not delay making your application. In the event of a high candidate response to this vacancy we may close the application period before the date shown and without notice.

So that we can support you to perform at your best, please let us know of any adjustments that may be required throughout the recruitment process by emailing [email protected]

As part of your application, we ask you to answer some equal opportunities questions that help us to monitor how inclusive our recruitment process is and identify areas we can improve in. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions with no impact on your application.

ABF BTS recruitment is supported by our AB Agri group and we politely request no contact from recruitment agencies or media sales. We have a PSL and do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Apply Now

Refine Your Search

line network jobs in bretton north

Service Desk Analyst (Part Time - 2 Days a Week)

Accounts Assistant

Store to Home Picker

Service Administrator (PA6) (23508)

Site Technician

IT Project Engineer

Barista

Warehouse Team Coordinator

Team Member

IT Service Desk Analyst

IT Support Technician 2nd Line

Semi-Skilled Factory Operative - Days

Head of IT Operations

Repairs Executive

People (HR) Administrator

Stock Manager

Anti-Corruption Administrator - Cambs

Customer Service Advisor

3rd Line Network Engineer

Self Employed FTTH Engineer

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