L2 support engineer Work, Jobs in Brighton, Eng (with Salaries)

L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Administrator (Support & Operations)
HCLTech —Adur District
- Rotating shift
- Communication skills

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L2 Support Engineer

Uptime Solutions -
Three Bridges

Apply Now

Job details

Full-time
£35,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Azure
Mentoring junior staff
Ticket management
Windows
Analysis skills
Mentoring
Technical support incident logging
Customer support
VMWare
Communication skills
Microsoft Azure
Help desk

Full job description

Date Opened 05/13/2026
Job Type Full time
Industry IT Services
Salary 35000
City Three Bridges
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH10

Job Description

2nd Line Engineer

Hybrid based - Crawley

What’s this role about?

As a 2nd line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast paced environment you will work with your team to provide market leading technical support.

Growth is important to us, your role will include mentoring junior peers but also being mentored by seniors to ensure continuous growth and development throughout the team.

What will I get up to day to day?

You will be responsible for delivering 2nd line IT support services to the customer base of our MSP partners.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows Server 2008 R2, 2012, 2016,2019
- Windows 10 & 11
- VMware, Hyper-V
- Azure
- Microsoft 365
Network troubleshooting
Using our PSA platform to log and respond to support tickets

What gets me the competitive edge?

Stand out from the pack with these things:

Experience working for a managed service provider
Knowledge of Autotask RMM or PSA
Being a people person, delivering support with a friendly and positive manner

Working hours (weekly rotating)

7:45am - 4:15pm

8:30am - 5pm

9am - 5:30pm

9:30am - 6pm

11:30am - 8pm

You will also be required to work 1 in 4 weekends (days back in lieu)

Apply Now

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L2 Support Engineer

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