Helpdesk Work, Jobs in Brighton And Hove, Esx (with Salaries)

IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
12h
Customer Service Advisor
Brighton & Hove City Council —Brighton
- £34,416 - £34,974 a year
- Overtime
- Customer service
- Analysis skills
- Presentation skills
4d
Business Support and Helpdesk Administrator
Brighton & Hove City Council —Hove
- £27,254 - £27,694 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
3d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Health Safety and Wellbeing Administrator
Brighton & Hove City Council —Hove
- £28,142 - £28,598 a year
- Full-time
- Customer service
- Presentation skills
- AI
3d
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
Front of House Support
ISS Facility Services —Hove
- Microsoft Outlook
- Customer service
- IT
Quick apply
3d
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
IT Operations Engineer - Fixed Term Contract
Horder Healthcare —East Grinstead
- Up to £27,222 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply

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Customer Service Advisor
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IT Helpdesk Technician

FluidOne -
Brighton

Apply Now

Job details

Permanent | Full-time
12 hours ago

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
Microsoft Office
Computer networking
IT

Full job description

Location:

Southwick, Brighton

Report to:

Helpdesk Team Leader

Salary:

Competitive

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

FluidOne delivers tailored IT solutions across a broad customer base, structured to meet the specific needs of different market segments. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that ensure security, efficiency, and scalability, providing individual solutions and fully comprehensive managed services. For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Specialising in Data & AI (D&AI), managed services, and cloud transformation, FluidOne’s toolkit includes consulting-led services that help enterprises harness the power of artificial intelligence while maintaining robust compliance and security. FluidOne’s dual-structured approach ensures all customers – from growing SMBs to large, complex enterprises – benefit from trusted, innovative, and future-ready IT services.

Role Overview:

You’ll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support.

Requirements:

A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies.
Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain.
Experience in configuring wireless networks and technologies.
Unifi / Ubiquiti would give you a headstart!
A good understanding of the Microsoft Office suite & Microsoft 365 is essential.
Possess a willingness to learn and co-operate as part of a team.
Excellent telephone manner is required along with friendly customer service skills.
Attention to detail is very important.
A logical approach to problem solving coupled with common sense.
Punctuality, staff must be ready to work by their allotted time and willing to be flexible with their working arrangements.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Sodexo discount platform
FluidOne breakfast and refreshments on office days
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

helpdesk jobs in brighton and hove, esx

IT Helpdesk Technician

Customer Service Advisor

Business Support and Helpdesk Administrator

First Line Support / Helpdesk Engineer - Hybrid

Health Safety and Wellbeing Administrator

IT Support Technician (Level 1)

Desktop Engineer -Gatwick Airport

Front of House Support

Facilities Administrator - Helpdesk

IT Operations Engineer - Fixed Term Contract

2nd Line IT Support Engineer

Maintenance Planner

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