We are excited to be recruiting for a Rents Support Administrator to join our Rents team.
This is an important role that provides day-to-day administrative support which supports the organisation in maximising its rental income which directly enables us to continue delivering high-quality support to all the young people we support.
If you have strong administrative and IT skills, combined with empathy and an understanding that the people we support may be facing challenges as they work towards independent living, we would love to hear from you.
Please find full details of how to apply via our website in the advert below. The deadline for applicationsubmissions is 23:59, 18 August 2026.
We aim to build a more diverse workforce that reflects the young people we support, including those from migrant, refugee and asylum-seeking communities. We therefore warmly encourage applications from individuals who are currently under-represented at 1625ip, including people from minoritised, Muslim and male candidates, and anyone with relevant lived experience.
If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible.
Who are we?
We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.
How we work
At 1625ip our work is rooted in Psychologically Informed Environments (PIE) and Trauma-Informed Practice (TIP). Our Psychologically Informed Framework shapes how we build relationships, use our spaces, and support young people. This means we prioritise safety, trust, collaboration, and understanding the impact of trauma in every interaction. You don’t need prior experience in PIE or TIP to apply - we’ll support you to learn and develop these approaches in the role.
What you will be doing:
- Managing or working towards managing the rent accounts for a small patch list.
- Supporting direct colleagues in addressing issues or concerns with rent accounts.
- With empathy and commitment, leading on engaging and managing rents accounts for young people who have left our service.
- Through great teamwork and attention to detail, providing administrative support for the rents team.
- By being efficient, well organised and consistent, supporting the rents team in maximising income for the organisation.
You will be in the Rents Team and your line manager will be our Senior Rents Officer.
Our Competency Development Framework sits at the heart of how we work at 1625ip. It links our values with the behaviours we expect to see in everyday practice and supports colleagues to learn, reflect and develop. It also means our recruitment is grounded in behaviours, not just experience, so applications, interviews and job profiles all focus on how we work, not only what we do.
No prior experience? No problem! We believe in your potential and are committed to providing training and support to help you thrive. If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.
Contract details:
- Hours per week: 30 (this represents 0.8 FTE)
- Contract type: Permanent
- Pay: £26,824 - £28,142 (pro rata based on 0.8 FTE) NOTE: This is the current salary and does not include the NJC pay award that is currently pending. Presently, the Government / National Employers have made a pay offer of a 3.3% pay increase. Once an agreement is reached, the relevant % uplift will be backdated to the employment start date.
- The location: 40/41 Old Market Street. There is flexibility and support for hybrid working following the successful completion of the probation period. After the probation period, employees are expected to work from the office two days per week, with the remaining days available to work from home, subject to business needs.
Important dates:
- Application deadline closes: 23:59, 18 August 2026.
- If you have not heard from us by the end of the day on 24 August 2026, please assume that your application has been unsuccessful on this occasion.
- Interviews are on 28 August 2026.
Application information:
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- You will be asked to answer 5 questions at the top of the Word application form. These are required to ensure your application can be shortlisted.
- Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
- Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you.
Contact us:
- To have an informal chat about the role, please contact Jane Godwin: [email protected]
- If you have any queries, please email [email protected]
- For support with your application, skills, training, and your career - Skills Connect’s dedicated advisors can assist you.
A few benefits at 1625ip:
- A generous annual leave entitlement of 30 days per annum plus all Bank Holidays (pro rata for part time roles.
- Employee Health Cash Plan with HSF.
- A supportive and approachable team with an emphasis on colleague wellbeing.
- “Colleagues are valued and supported, people like working at 1625ip and you can tell that by the culture and atmosphere in the offices.”, Colleague Wellbeing Survey 2025.
- “I feel genuinely so proud to and really feel that the values and motivation behind the work we do aligns with who I am and who I want to be.” See what other colleagues have said about their career development with us, on the vacancy page of our website.
- 1625ip is a Disability Confident Employer.
Equitable opportunities for everyone
We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications.
As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.
We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer, and have made the Menopause Workplace, Mental Health at Work, and Bristol Equality Charter pledges.
Please see our Policies section on the website, for further information.
