Contact centre customer success manager Work, Jobs in Brockley, Gtl (with Salaries)

Customer Success Manager
Modo Energy —London
Strategic Customer Success Manager
Smartnumbers —London
- £60,000 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- Machine learning
- Annual leave
- Life insurance
Quick apply
Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- CRM software
- Customer service
- Analysis skills
- Free parking
- Annual leave
Customer Contact Supervisor (Maternity Cover)
Richemont —London
- Full-time
- Remote
- Continuous improvement
- Training & development
- Phone etiquette
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Customer Success Manager - Team Manager
Nice —London
- CRM software
- Team management
- Conflict management
Customer Success Manager
Nice —London
- Computer Science
- Databases
- Bachelor's degree
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Dartford
- Full-time
- Management
- Bachelor's degree
- Leadership
Key Account Manager Data Centers
Carrier —London
- £51,500 - £102,500 a year
- Full-time
- Remote
- Computer literacy
- Business development
- Travel
9d
Data Centre Operations Service Manager
ONNEC Group —London
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Team Leader
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
7h
Investment Administrator - Client Transitions
Arbuthnot Latham —London
- Computer skills
- Communication skills
- Banking
Customer Support and Product Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Quick apply
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Resourcing Adviser
Department for Energy Security & Net Zero —London
- £34,835 - £35,710 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Presentation skills
- Annual leave
- Employee discount
4d
Carrier Manager, UK Carrier Management Team
Amazon UK Services Ltd. —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
2d
Global CRM & Retention Manager
Scott Dunn —London
- Full-time
- CRM software
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
2d
VodafoneThree - Propositions Specialist
Vodafone —London
- Full-time
- Hybrid work
- Communication skills
- Employee discount
7d
Programme Manager - Languages and Humanities
Hammersmith & Fulham Council —Hammersmith
- £51,228 - £54,360 a year
- Management
- Recruiting
- Teaching
- Health & wellbeing programme
- Employee discount
4d
Service Delivery Manager
ECI —London
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Continuous improvement
8d

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Customer Success Manager

Modo Energy
London

Apply Now

Job details

Qualifications

Relationship management
Customer support
HubSpot
Account management

Full job description

About Modo Energy

The energy transition is the biggest infrastructure buildout in human history. Modo Energy is the data platform at the centre of it.

We build the benchmarking, forecasting, and valuation tools that the world's most serious energy investors, developers, and operators depend on to make decisions. If a battery gets financed, built, or traded anywhere in the world, there's a good chance Modo data was in the room.

Founded in 2019, we're 80+ people across London, New York, Sydney, and Madrid; $30M Series B, AI-native, and moving fast.

This is a rare chance to join a category-defining company at the moment it's scaling globally.

We're hiring a Customer Success Manager. You'll own the product relationship across a portfolio of accounts; onboarding new customers, driving activation, and making sure users are getting genuine value from the Modo Energy Terminal.

This is a foundational role with real scope. You'll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use.

What You'll Do

Onboard new accounts and users onto the Modo Energy Terminal, ensuring a high-quality, personalised start
Drive feature adoption and user activation across your portfolio - you're accountable for users actually using the product
Own product and methodology queries - be the expert customers turn to when they have a question
Run regular check-ins and training sessions with users across your accounts
Monitor account health and flag risk early
Feed customer insight and product feedback back into the business
Work closely with the account management team to ensure seamless customer support at every stage

What We're Looking For

The Essentials

2–4 years in a customer success or account management role within a B2B SaaS environment
Demonstrated ability to drive product adoption and manage a portfolio of accounts
Strong product instinct - you get into the details, learn fast, and become the expert
Proactive approach to account health - you spot disengagement early and act on it

Nice To Have

Experience in energy, infrastructure, or data-driven research products
Familiarity with CS tools such as HubSpot, Intercom, or Gainsight
Exposure to energy markets or an appetite to develop it quickly

Equal Opportunity & Legal

Modo Energy is an equal opportunity employer. Employment decisions are made on the basis of qualifications, merit, and business need. We do not discriminate on the basis of age, national origin, physical or mental disability, race, religion, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristic protected under applicable UK law, including the Equality Act 2010.

If you require assistance or a reasonable accommodation during the application or interview process, please contact us at [email protected].

What You Can Expect From Us

At Modo Energy, we believe that exceptional work deserves exceptional reward. We're a high-performance team; ambitious, collaborative, and genuinely motivated by the scale of what we're trying to build.

You'll have real ownership from day one, work alongside some of the brightest people in the industry, and be part of a company that's defining a new category in the global energy market. We're hybrid: everyone works Tuesday to Thursday in office, with Monday and Friday flexible. We offer top-of-market compensation, equity for every employee, and the space to take your career wherever you want it to go.

We're looking for people who want to do the best work of their careers. If that's you, we want to talk.

Apply Now

Refine Your Search

contact centre customer success manager jobs in brockley, gtl

Customer Success Manager

Strategic Customer Success Manager

Contact Centre Operations Manager

Customer Contact Supervisor (Maternity Cover)

Customer Onboarding Specialist

Customer Success Manager - Team Manager

Customer Success Manager

Area Manager, Customer Fulfillment

Key Account Manager Data Centers

Data Centre Operations Service Manager

Team Leader

Investment Administrator - Client Transitions

Customer Support and Product Specialist

Executive Assistant & Office Support

Resourcing Adviser

Carrier Manager, UK Carrier Management Team

Global CRM & Retention Manager

VodafoneThree - Propositions Specialist

Programme Manager - Languages and Humanities

Service Delivery Manager

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