Support engineer 2nd line Work, Jobs in Bromham, Bdf (with Salaries)

Support Engineer - 2nd Line
Advania UK —Bedford
- £30,000 - £37,000 a year
- Hybrid work
- Azure
- Microsoft Office
- Driving
7d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
10d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Wintel Engineer
Fujitsu —Stevenage
- Overtime
- Annual leave
- Employee assistance programme
ICT User Support Engineer
Bedfordshire Fire and Rescue Service —Cambourne
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Military
- Microsoft Office
- Free parking
- Flexitime
1d
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
Technical Helpdesk
GXO Logistics —Milton Keynes
- Up to £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
1d
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering

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2nd Line Support Technician
dbfb Ltd —Northampton
Effective Communicator: Friendly, confident phone manner and strong written communication skills. Network Troubleshooting: Manage network-related issues,…
£30,000 - £35,000 a year
Quick apply
1st Line IT Support Technician
Makita UK —Milton Keynes
*Team*: Our culture is inclusive innovation, and a commitment to excellence - Everything we do is driven by our commitment to our customers and our products.
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3d

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Support Engineer - 2nd Line

Advania UK -
Bedford

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Job details

£30,000 - £37,000 a year
7 days ago

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Microsoft Office
Driving

Full job description

Support Engineer - 2nd Line

Position Overview:
We are looking for an onsite Support Engineer to join our team in Milton Ernest, Bedford. In this role you will be working on a client site and dedicated to a single customer, and will provide 2nd line technical support in software, hardware and networking areas.

This role would suit someone with a pre-existing 2nd line support skills set who would like to develop their onsite customer-facing skills.

Salary & Benefits

This role operates on a hybrid working basis. During the first 4 months, you will be required to be onsite 4 days per week with Fridays at home. After the successful completion of this period, Monday - Wednesdays will be onsite with Thursdays and Fridays at home.

The budgeted salary for this role is between £30,000 and £37,000 a year.

Click here for the list of benefits.

Responsibilities:
In this role, you will have the opportunity to:

Provide 2nd line technical support with hardware, software and networking issues
Have end-to-end ownership of customer tickets, identifying the underlying issue and mangaing solution
Guide users through step-by-step technical solutions, with the support of a wider technical team
Manage and work to agreed SLAs to ensure that the right technical solutions are delivered in the right way
Assist with hardware and software installations
Facilitate one-to-one user training, as required
Develop professionally by gaining on-the-job experience alongside having the opportunity to attain industry-recognised certifications

Qualifications & Experience:

The right candidate for this role will have:

Professional 2nd line support engineering experience
Experience of working in a customer-facing capacity
Technical experience of Microsoft technologies (Windows Server, Exchange, Office 365)
PC / Server / Mobile support experience

A driving licence is also required for this position as you will need to travel between sites, as required.

Experience within a managed service setting would be useful, but is not essential to apply for this role.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

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support engineer 2nd line jobs in bromham, bdf

Support Engineer - 2nd Line

2nd Line Support Technician

1st/2nd Line IT Support Engineer

1st line Support Engineer

2nd Line Wintel Engineer

ICT User Support Engineer

Level 2 Service Desk Engineer

Technical Helpdesk

Electrical Software Support Engineer

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