Customer & sales support team leader Work, Jobs in Brownhills, Wmd (with Salaries)

Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
8d
Customer and Trading Manager - Online
Sainsbury's —Sutton Coldfield
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Customer Service Manager
Culligan UK limited —Wolverhampton
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
13d
Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Customer Service Team Leader
Cromwell —Dudley
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
Sales - Sales Advisor - UK
New Look —Walsall
- Part-time
- Microsoft Word
Customer Support Agent
Rockwell Automation —Aldridge
- Full-time
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
VP Customer Support
Syncron —Birmingham
- Hybrid work
- AI
- Leadership
- Communication skills
8h
Director Of Sales - Yarnfield Park - The Venues Collection
Levy —Stone
- Hybrid work
- Business development
- In-person
- Employee assistance programme
- Employee discount
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
6d
Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Lichfield
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Lead Online Manager
Sainsbury's —Sutton Coldfield
- From £36,250 a year
- Management
- Leadership
- Employee discount
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
14d
Head of Customer Operations
OneAdvanced —Birmingham
- Management
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Bereavement leave
4d
Deputy Store Manager
B&M Retail —Cannock
- Weekend availability
- Retail management
- Leadership
- Employee discount
8d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Team Leader – Aspire Lounge - Birmingham Airport
Swissport International AG —Birmingham
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
5d
Team Manager Nights - New Oscott Extra
Tesco UK —Sutton Coldfield
- Full-time
- Customer service
- Recruiting
- Training & development
- Employee discount
7d

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customer & sales support team leader jobs near brownhills, wmd

Customer & Sales Support Team Leader

The Keystone Group UK -
Swadlincote

Quick apply

Job details

Full-time
8 days ago

Qualifications

CRM software
Sales support
Internal department liaison
Performance management
Handling customer enquiries
Continuous improvement
Team management
Relationship management
Customer interaction
Leadership
Communication skills

Full job description

At Keystone Lintels, we’re the UK’s leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. We’re now looking for an experienced and motivated Customer and Sales Support Team Leader to help drive performance, develop our people, and ensure an outstanding customer experience. If you’re passionate about leading teams, improving processes, and putting customers first, we’d love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilites

Support the Customer and Sales Support Manager with day to day leadership and development of the Customer Support and Sales Support teams
Lead, coach, and develop team members through inductions, training, and performance support
Champion a positive health and safety culture, and ensure procedures are followed
Monitor lead quality and accuracy in Keylink, and ensure lead, quotation, and customer data is recorded accurately and on time
Manage customer enquiries with prompt, professional resolution, and foster a customer first culture
Coordinate communication between internal departments and external sales teams, produce reports for key customers and senior management, and support departmental administration and reporting
Provide cover across team functions when required, and in the absence of the manager, oversee team performance and day to day operations
Ensure departmental objectives align with wider regional and company goals
Undertake any other duties appropriate to the role and within your capability.

About you

Previous team leader or supervisory experience in customer service or sales support
Strong leadership, coaching, and people development skills
Outstanding customer service and relationship management
Excellent organisation and attention to detail
Confident managing workloads, priorities, and deadlines in a fast paced environment
Excellent communication skills and the ability to build effective relationships across departments
Experience using CRM systems and Microsoft Office, particularly Excel
Proactive approach with strong problem solving and decision making skills
A commitment to continuous improvement and delivering high quality results

If you’re ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we’d love to hear from you.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

Select one based on where the job will be advertised:

Keystone Lintels is part of Keystone Group and is proud to lead the way in steel lintel design, production and service. Keystone Lintels has dedicated technical teams that provide customers with solutions for their complex project needs. Production facilities in Derbyshire, England and Cookstown, Northern Ireland enable Keystone Lintels to provide a fast and efficient service to its extensive network of merchant partners across the UK and Ireland.

IG Lintels was founded in 1958 and has a strong heritage in innovation. IG Lintels joined the Keystone Group in 2006, becoming the UK's largest manufacturer of steel lintels. IG Lintels has large manufacturing facilities in Swadlincote, South Derbyshire while its headquarters and place of origin, remain in Cwmbran, South Wales.

Stockgap, part of the Keystone Group, is a UK building materials distributor supplying a wide range of products to builders’ merchants, primarily in the South East of England. Stockgap focuses on “filling gaps in stock” by offering reliable availability, competitive pricing and efficient delivery, while supporting Keystone’s wider distribution network.

Quick apply

Refine Your Search

customer & sales support team leader jobs in brownhills, wmd

Customer & Sales Support Team Leader

Customer and Trading Manager - Online

Sales Office Manager

Customer Service Manager

Customer & Sales Support Team Leader

Customer Service Team Leader

Sales - Sales Advisor - UK

Customer Support Agent

VP Customer Support

Director Of Sales - Yarnfield Park - The Venues Collection

Manager Service Delivery & Transport

Customer Service Team Leader

Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped

Lead Online Manager

Head of Project Management Office (PMO)

Head of Customer Operations

Deputy Store Manager

Manager of Dedicated Implementations - EMEA

Team Leader – Aspire Lounge - Birmingham Airport

Team Manager Nights - New Oscott Extra

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