Job Title: Treasury Administrator
Location: Salisbury
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
Based within the Client Accounts Team of the Accounts Department, this role involves processing all client property payments and maintaining timely bank reconciliations for trust bank accounts. You will support the Accounts Department by handling telephone enquiries relating to Direct Debits and payment queries, carrying out general administrative functions, and ensuring a professional and timely response is maintained at all times, delivering the highest levels of customer service.
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Daily cash allocation of receipts, including BACS, Standing Orders, Direct Debits, card payments, portal payments, and cheques
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Posting payments to the management system for specific clients and properties across different group brands
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Managing accounts receivable processes and controls, ensuring accurate and timely cash allocations, including clearing suspense accounts
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Processing client Direct Debit instructions, cancellations, amendments, and payment plans, including adjustments due to unpaid receipts
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Processing payments and refunds, including all relevant system inputs
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Processing Direct Debit collections
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Responding to and resolving internal and external queries via email and telephone
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Supporting with other ad-hoc duties as required
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Experience in high-volume data management, transactions, and controls
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Good proficiency in Microsoft Excel and Microsoft Word
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Excellent communication skills, both verbal and written
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Confident and professional telephone manner
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Highly analytical
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Exceptional organisational skills and ability to meet deadlines
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Strong attention to detail and high level of accuracy
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Ability to work under pressure during busy periods
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Relevant service charge experience
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Experience using the QUBE system
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
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