Senior manager, customer success engineering Work, Jobs in Burbage, Lec (with Salaries)

Supply Chain Manager
DS Smith —Hinckley
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
10d
Senior CRM & Lifecycle Executive (MC625)
Triumph Motorcycles —Hinckley
- Full-time
- CRM software
- Annual leave
- Employee discount
7d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Senior PMO Manager
NP Aerospace —Coventry
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Annual leave
- Flexible schedule
Hub Manager
DPD Group UK —Hinckley
- Full-time
- Customer service
- Team management
- Leadership
Quick apply
Continuous Improvement Manager
Culina Group —Lutterworth
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Employee discount
Quick apply
14d
Senior Manager, Customer Success Engineering
Veeam Software —Birmingham
- Remote
- Leadership
- Annual leave
- Employee assistance programme
9d
Senior Business Development Manager
The Manufacturing Technology Centre —Coventry
- £65,000 - £85,000 a year
- Full-time
- CRM software
- Engineering
- Master's degree
Quick apply
Senior Facilities Coordinator/Assistant Facilities Manager
CBRE —Warwick
- Full-time
- Annual leave
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Continuous Improvement Manager – Logistics & Warehousing
Buy It Direct —Castle Donington
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Senior PMO Manager
NP Aerospace Limited —Coventry
- Full-time
- Engineering
- ERP systems
- Continuous improvement
- Annual leave
- Flexible schedule
Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Cluster Manager
Bleckmann Solutions UK Ltd —Lutterworth
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Implementation Manager - UK
Maersk —Derby
- Full-time
- English
- Agile
- Training & development
Policy, Performance & Complaints Manager
Warwick District Council —Warwick
- £53,460 - £55,611 a year
- Part-time
- Analysis skills
- Continuous improvement
- Communication skills
13d
Senior Manager, Workforce Planning & Data Analytics
Avantor —Lutterworth
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Senior Procurement Manager
M Group —Warwick
- Hybrid work
- Team management
- Contracts
- Training & development
- Employee discount
Senior Manager of Business Development - IP
London Electric Vehicle Company (LEVC) —Coventry
- £65,000 a year
- Hybrid work
- Sales
- Engineering
- Business development
- Free parking
- Annual leave

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Supply Chain Manager

DS Smith -
Hinckley

Apply Now

Job details

Full-time
10 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Production capacity planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Production planning
Supply chain and logistics experience
Supply chain management
Production planning and scheduling experience
Change leadership
Demand planning integration
Multidisciplinary collaboration
Supply planning
Leadership
Communication skills

Full job description

About the Role

At DS Smith, we're looking for an experienced Supply Chain Manager to lead our Customer Services and Planning functions across two manufacturing sites. This is a fantastic opportunity to work with two high-performing teams, driving consistency, improving performance, and creating a best-in-class supply chain operation.

Reporting into the senior leadership team, you'll be responsible for leading a team of 10, including two direct reports, ensuring Sales & Operations Planning (S&OP), customer service, production planning, inventory management, and raw material supply activities are aligned to deliver exceptional customer outcomes and operational efficiency.

This is a highly visible role where you'll partner closely with Sales, Operations, Production, Engineering and Supply Chain colleagues to ensure demand, capacity and supply plans are effectively managed while driving continuous improvement across both sites.

Key responsibilities

Lead Customer Services and Planning teams across two manufacturing sites.
Develop a high-performing, engaged team culture and coach colleagues to maximise performance.
Own and drive the site S&OP and S&OE processes, ensuring effective demand, capacity and inventory planning.
Align customer demand with operational capability to deliver outstanding service levels.
Manage inventory, raw material forecasting and stock policies to balance service, cost and working capital targets.
Drive continuous improvement initiatives across planning, scheduling, logistics and customer service functions.
Monitor and improve key KPIs including OTIF, inventory performance, customer service metrics and supply chain efficiency.
Partner with Sales, Operations and Manufacturing teams to proactively respond to changing business demands.
Ensure accurate supply chain data and reporting to support effective decision-making.
Support strategic supply chain projects and contribute to wider cluster objectives.
Foster collaboration across sites, creating common ways of working and a consistent supply chain culture.

What We're Looking For

Essential

Proven Supply Chain leadership experience within a manufacturing environment.
Experience across planning, scheduling, logistics, customer service and inventory management.
Strong people management experience with a track record of developing high-performing teams.
Excellent problem-solving and decision-making skills.
Ability to manage complexity and competing priorities across multiple sites.
Strong communication and stakeholder management skills.
Experience leading or supporting S&OP and Sales & Operations Execution processes.
Strong IT and systems skills, including planning and reporting tools.

Desirable

Graduate calibre or equivalent experience.
Packaging, paper, FMCG or manufacturing sector experience.
Understanding of the DS Smith sales model.
Knowledge of Abaca or similar planning systems.
Experience leading supply chain transformation or cultural change initiatives.

Benefits

Competitive salary
25 days holiday, plus bank holidays
Pension, life assurance and income protection
Employee Assistance Program
Digital GP and Health Checks
Retail and leisure discounts
Cycle to work scheme

Location: On site – Crumlin / Redditch

About us

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

Fair recruitment at DS Smith

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria

#LI-CE

Apply Now

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senior manager, customer success engineering jobs in burbage, lec

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