Customer account manager Work, Jobs in Campsie, Dry (with Salaries)

Customer Account Manager
Diamond Corrugated —Derry
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Computer literacy
- In-person
Quick apply
6d
Strategic Account Manager - Security Services
BidvestNoonan —Derry
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
8d

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Customer Account Manager
Diamond Corrugated —Derry
Confident building relationships and communicating with customers and colleagues. Support the onboarding and transition of new customers.
£30,000 - £35,000 a year
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Customer Account Manager

Diamond Corrugated
Derry

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Company pension
On-site parking

Qualifications

CRM software
Sales support
Client engagement
Computer literacy
Delivery scheduling
ERP software
Relationship management
Customer support
Customer interaction
Sales and customer service experience
Account management

Full job description

Customer Account Manager (Internal Sales)

Reporting to: The Directors, working closely with the External Sales Team

The Role

We are looking for a commercially focused Customer Account Manager to join our Internal Sales team. This is a key role supporting our External Sales Team, managing customer accounts and ensuring an excellent customer experience from order placement through to delivery.

You will build strong customer relationships, coordinate orders, forecasts and stock requirements, and work closely with Production, Technical and other internal teams to ensure customer expectations are met.

The role also offers an excellent opportunity for someone looking to develop their commercial career, with potential progression into External Sales and other senior commercial roles.

Key Responsibilities

Manage and develop relationships with assigned customer accounts.
Act as a key point of contact, providing proactive and professional customer support.
Manage customer orders, forecasts, stock requirements and delivery schedules.
Monitor customer ordering patterns and proactively identify future requirements.
Identify opportunities to improve service, retain business and support account growth.
Work closely with External Sales, Production, Technical and Planning teams to meet customer requirements.
Maintain accurate customer information and prepare relevant stock, sales and delivery reports.
Support the onboarding and transition of new customers.
Contribute to sales targets and wider commercial objectives.
Participate in operational meetings and support customer visits where required.

About You

We are looking for someone who is:

Experienced in internal sales, customer service or account management.
Commercially minded, proactive and customer focused.
Confident building relationships and communicating with customers and colleagues.
Highly organised with excellent attention to detail.
Comfortable working in a fast-paced, target-driven environment.
A strong problem solver who takes ownership of customer requirements.
Confident using standard IT systems and business applications.

A relevant third-level qualification or equivalent practical experience is preferred. Experience within manufacturing or production, and knowledge of CRM, ERP or sales analysis systems, would be advantageous.

Career Development

This role offers a strong platform for progression within our commercial team. For a high-performing individual, there will be opportunities to develop towards External Sales and broader commercial responsibilities as experience and capability grow.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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