Service desk operator Work, Jobs in Canterbury, Eng (with Salaries)

Service Desk Operator
2gether support solutions —Canterbury
- £28,227 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Operational Support Officer
HM Courts & Tribunal Service —Folkestone
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6d

More jobs to discover

Find similar jobs that you might be interested in.

Operational Support Officer
HM Courts and Tribunals Service —Canterbury
Able to communicate confidently in person, over the telephone, digitally and in written communications. Nationals of the EU, Switzerland, Norway, Iceland or…
£25,582 a year
Operational Support Officer
HM Courts & Tribunal Service —Canterbury
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. Working for the Civil Service.
£20,001 - £30,000 a year

I want to receive the latest job alerts for service desk operator in canterbury, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk operator jobs near canterbury, eng

It Support jobs in Watford

Operational Support Grade jobs in Norwich

It Support jobs in Leeds

Operational Support Grade jobs in Blackpool

Operational Support Grade jobs in London

Service Desk Support jobs in Edinburgh

Service Desk Support jobs in Dundee

Airline Customer Service Agent jobs in London

Head Of Service Council jobs in London

Library Service jobs in Lincolnshire

Service Desk Support jobs in Cambridge

Service Desk Support jobs in Coventry

Service Desk Operator

2gether support solutions -
Canterbury

Apply Now

Job details

Full-time
£28,227 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
IT
Communication skills

Full job description

Job Introduction

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, tailored and courteous first line support service to patients, members of the public and staff.

Previous call handling experience and good IT skills would be an advantage.

This is a full time role, 37.5 hours per week. Due to service requirements operating a 24/7 rota, some degree of flexibility is required.

If you are looking for a rewarding and busy role, whereby you will be a vital part of the hospital team, showing excellent communication skills, initiative and self-motivation in your work, apply today for consideration.

The role

Respond to enquiries through various channels and deliver exceptional support to patients, staff and external callers
Strong affinity with IT systems and ability to manage systems to ensure timely delivery of service requirements
Able to perform under pressure by responding to Major incidents, Emergency calls, Fire Alarms etc
Proactively monitor systems that manage work flow to different teams within 2gether and match with the right team or operative when required.

The Person:

The role requires excellent communication skills, motivation and strong customer service skills. The role has a real impact on the patient experience and focuses on providing exemplary services.

What We Offer:

Generous Annual Leave: 26 Days + Bank Holidays with the opportunity to buy or sell leave.
Company Pension
Onsite Childcare Facilities
Cycle to Work Scheme:
Employee Assistance Programme
Discounts on travel, accommodation, airport parking, holidays, skiing, and travel extras.
Access to Blue Light Card
Access to our employee benefits platform
Subsidised bus pass.
Savings on health and beauty, gifts, toys, fashion, and entertainment.
Training and development opportunities, including functional skills training.

Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID

We will cover costs for a DBS check if required for the role.

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.

Apply Now

Refine Your Search

service desk operator jobs in canterbury, eng

Service Desk Operator

Operational Support Officer

More jobs to discover

I want to receive the latest job alerts for service desk operator in canterbury, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected