Customer relations Work, Jobs in Cardiff, Wls (with Salaries)

Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Financial Crime Operations Officer
V12 Retail Finance —Cardiff
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Sales Assistant - JLP Cardiff
J Barbour and Sons —Cardiff
- Part-time
- Microsoft Outlook
- Customer service
- Merchandising
- Employee discount
- Referral programme
Quick apply
11d
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
5d
Technical Support Agent
DVS Ltd —Cardiff
- £26,500 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
19h
Analyst, Quality Risk and Security Services
Deloitte —Cardiff
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
Night Receptionist
Ibis Cardiff Centre —Cardiff
- £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
9d
Inspection Administration Officer
ESTYN —Cardiff
- £27,315 - £29,305 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
2d
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Travel
- Human resources
- Business
- Annual leave
Sales Representative
M.R.V L.T.D —Cardiff
- Full-time
- Hospitality
- Sales
- Marketing
- Employee discount
- Referral programme
Quick apply
7d
Human Resources Advisor
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Management
- Sales
- Travel
- Free parking
- Employee discount
9d
Rehoming team member
Holly Hedge Animal Sanctuary —Bristol
- Up to £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Sick pay
Quick apply
Multi Drop Delivery Driver - Cardiff
Alliance Healthcare —Cardiff
- £14.28 an hour
- Full-time
- Customer service
- Driving
- IT
HR Administrator - HR
Geldards —Cardiff
- Full-time
- Hybrid work
- Customer service
- Travel
- Business
- Annual leave
- Employee assistance programme
Quick apply
9d
Fragrance Manager - Cardiff
Sephora —Cardiff
- Weekend availability
- Sales
- Organisational skills
- Leadership
- Employee discount
Customer and Trading Manager - Online
Sainsbury's —Newport
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
7d
Chief Marketing Officer
Novira Technologies Ltd —Newport
- £60,000 - £90,000 a year
- Weekend availability
- Hybrid work
- Travel
- Leadership
- Communication skills
- Free parking
- Work from home
Quick apply
6d

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customer relations jobs near cardiff, wls

Customer Relations

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£25,710 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Customer relationship management

Full job description

Customer Relations Consultant – Caerphilly

Full time position, excellent benefits, salary of £25,710 plus bonus

We're seeking an experienced, skilled and enthusiastic individual to join our Customer Relations Team at our Head Office in Caerphilly. As a Customer Relations Consultant, you will be part of a dynamic team working together to resolve customer cancellations efficiently. Your key responsibilities will include:

Managing a portfolio of customer cases via various channels (telephone, email, letter)
Collaborating with Telephone and Field Customer Account Managers to deliver exceptional customer service.
Ensuring first-time resolution for customer issues to meet and exceed their expectations.
Supporting the retention of business by delivering high-quality support to customers.

This opportunity offers a fantastic opportunity to make a real impact on our customers' experiences and contribute to the success the phs Group. If you're passionate about providing outstanding customer service, and have extensive Customer Relations experience, we'd love to hear from you!

Your role as a Customer Relations Consultant at phs Group:

Identify customer requirements accurately, fulfil promises of "1st time resolution", and aim to support business growth and retention.
Proactively solve problems, deliver excellent service to customers and internal stakeholders, and support with cancellations.
Successfully negotiating, and navigating any challenges, with both our customers and across the phs Group.
Consistently achieving and exceeding targets.
Proactively offer enhanced customer experiences and increase revenue by selling additional products/services.
Compile information to improve overall customer experience through feedback to the business.

In return for your commitment and expertise at phs Group you’ll benefit from:

A full-time position as part of a great team, working Monday to Friday
Rewarding salary and bonus available
Access to Virtual GP for you and your family
No weekend or evening working
Hybrid working after 6 months
Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.com
Free Parking on-site so no parking costs
Excellent careers opportunities
23 days holiday plus bank holidays off
Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Apply today, with your CV, and please feel free to review our website www.phs.co.uk for further information.

phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Apply Now

Refine Your Search

customer relations jobs in cardiff, wls

Customer Relations

Operational Support Officer

Customer Services Associate

Financial Crime Operations Officer

Sales Assistant - JLP Cardiff

Guest Relations Associate

Technical Support Agent

Analyst, Quality Risk and Security Services

Night Receptionist

Strategic Growth Manager - Wales

Inspection Administration Officer

Labour and Employee Relations Specialist

Sales Representative

Human Resources Advisor

Rehoming team member

Multi Drop Delivery Driver - Cardiff

HR Administrator - HR

Fragrance Manager - Cardiff

Customer and Trading Manager - Online

Chief Marketing Officer

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