Guest services associate Work, Jobs in Cardiff, Wls (with Salaries)

Guest Services Associate
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee discount
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
6d
Casual Food and Beverage Associate - The Parkgate Hotel
The Celtic Collection —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Hotel
- Restaurant
Casual Room Attendant
The Celtic Collection —Cardiff
- £8.00 - £12.71 an hour
- English
- Hotel
Conference and Banqueting Associate (Casual)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Casual Food and Beverage Associate
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Customer service
Casual Food and Beverage Associate - Coldra Court
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Customer service
- Hotel
9d
Retail Sales Associate
Harding+ —Avonmouth
- Full-time
- Hospitality
- Sales
- English
Quick apply
Food and Beverage Associate
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Resort
- Employee discount
Conference Porter
The Celtic Collection —Newport
- £12.72 an hour
- Weekend availability
- Hospitality
- Communication skills
- Employee discount
ICC Wales - Food & Bar Associate
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Bar
- Employee discount
Casual Housekeeping Associate - Rooms
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- English
- Resort
Conference and Banqueting Bartender (Casual)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Associate - Rooms
The Celtic Collection —Newport
- £12.82 an hour
- English
- Resort
- Employee discount
7d
Transient Co-ordinator (Front Desk) Full Time
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Associate (Part Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Part-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Bartender (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Greenkeeper (Full Time)
Delta Hotels by Marriott St Pierre Country Club —Chepstow
- Weekend availability
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Associate - Mandarin Speaking
Harding+ —Avonmouth
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply

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Guest Services Associate

The Celtic Collection -
Cardiff

Apply Now

Job details

Full-time
£12.72 an hour

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Communication skills

Full job description

JOB TITLE – Guest Services Associate
DEPARTMENT – Front of House
CONTRACT TYPE - Full Time
RATE OF PAY - £12.72 per hour
HOURS – 37.5 hours
LOCATION – Westgate street, Cardiff CF10 1DA
ID –

OVERVIEW -
Join the ‘Greatest Story in Hospitality’ by becoming one of our Guest Services Associate ‘Hospitality Heroes’ based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE -
Excellent communication skills, a passion for hospitality, and a keen eye for detail
The go-to expertise for guest inquiries, providing accurate and helpful information across all outlets
Exceptional service skills towards guests and colleagues with professionalism and warmth
Experience in handling multiple tasks efficiently while ensuring attention to detail in every interaction
Excellent verbal and written communication skills, creating a seamless guest experience
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Be the first point of contact for guests via phone and email, delivering a warm and helpful service
Provide a personalised experience, ensuring every guest interaction feels special
Maintain an in-depth knowledge of The Celtic Collection and all its services to assist guests effectively
Work efficiently back of house, handling guest inquiries and requests with professionalism and attention to detail
BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.

Apply Now

Refine Your Search

guest services associate jobs in cardiff, wls

Guest Services Associate

Customer Services Associate

Guest Relations Associate

Casual Food and Beverage Associate - The Parkgate Hotel

Casual Room Attendant

Conference and Banqueting Associate (Casual)

Casual Food and Beverage Associate

Casual Food and Beverage Associate - Coldra Court

Retail Sales Associate

Food and Beverage Associate

Conference Porter

ICC Wales - Food & Bar Associate

Casual Housekeeping Associate - Rooms

Conference and Banqueting Bartender (Casual)

Housekeeping Associate - Rooms

Transient Co-ordinator (Front Desk) Full Time

Food & Beverage Associate (Part Time)

Bartender (Full Time)

Greenkeeper (Full Time)

Retail Sales Associate - Mandarin Speaking

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