Publishing assistant Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Assistant - Go.Compare
Future Publishing —Cardiff
- £26,500 a year
- Temporary
- Hybrid work
- Microsoft Word
- Computer literacy
- Referral programme
Quick apply
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Research Assistant
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- Research
- University
6d
Sales & Retention Assistant, Magazine Subscriptions
Future Publishing —Cardiff
- £26,500 a year
- Hybrid work
- Referral programme
Quick apply
Marketing Assistant- Content & Social 3 month contract
Brand Hatchers Ltd —Cardiff
- £13.45 an hour
- Part-time
- Hybrid work
- Marketing
- Social media management
- In-person
- Annual leave
Quick apply
1d
Assistant, Content Management (German Speaking), Global
Deloitte —Cardiff
- Hybrid work
- English
- Communication skills
Relationship Manager, Go.Compare
Future Publishing —Cardiff
- £35,000 - £40,000 a year
- Hybrid work
- Business development
- Contracts
- Flexible schedule
- Referral programme
Quick apply
Business Support Manager
Office for National Statistics —Newport
- £34,587 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
13d

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publishing assistant jobs near cardiff, wls

Customer Service Assistant - Go.Compare

Future Publishing -
Cardiff

Quick apply

Job details

Temporary
£26,500 a year

Benefits

Company pension
Referral programme

Qualifications

Live chat
Microsoft Word
Computer literacy
Microsoft Office Suite
Customer interaction

Full job description

Who we are

We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels.

As a proud part of Future's brand portfolio, Go.Compare is a passionate price comparison site finding customers savvy insurance deals. Based in our Cardiff office, we pride ourselves on being a fun and fair place to work. You'll join a team of experts partnering with trusted organisations and the Welsh Rugby Union. It's an exciting opportunity to help millions make informed financial choices.

What you'll do

Reporting to the Senior Customer Service Manager, you'll be the main point of contact between our business and our customers. You'll assist users as they complete their online comparisons and offer clarity on product information. Your daily tasks involve communicating effectively via telephone, email, live chat, and social media.

You'll use Word, Excel, and Google Suite to track inquiries and find solutions. You'll work closely with the wider customer service team to ensure people get help when they need it most. You'll also help customers take advantage of the special offers we have available.

What you’ll bring

Act as the primary point of contact between the business and our customers.
Assist customers while they complete their online comparisons.
Offer clear information on various products and services.
Help customers take advantage of available special offers.
Communicate effectively via telephone, email, live chat, and social media.
Solve problems and assist people when they need it most.
Experience assisting customers within a contact centre environment or face-to-face.
Experience communicating with customers across digital channels and telephone.
Excellent attention to detail and problem-solving skills.
Familiarity with IT systems including Word, Excel, and Google Suite.

What we offer

Uncapped leave
Enhanced parental leave
Discounted rates with Dental care and Private Medical care
When we hit our targets, enjoy a share of our profits with a bonus
Refer a friend scheme - with payment following the successful hire.
Well-being support with access to our Colleague Assistant Programmes
Opportunity to purchase shares in Future, with our Share Incentive Plan
Salary sacrifice Pension scheme up to 5% match
Free drinks and snacks in our offices

The expected range for this role is £26,500

This is a hybrid role, working 3 days per week from our Cardiff Office.

Internal job family level P8

Inclusion and Diversity at Future
At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.

Find out more about Our Future, Our Responsibility on our website.

If you need any reasonable adjustments, please let us know and we'll be happy to support you.

#LI-Hybrid

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Refine Your Search

publishing assistant jobs in cardiff, wls

Customer Service Assistant - Go.Compare

Customer Subscriptions Associate

Research Assistant

Sales & Retention Assistant, Magazine Subscriptions

Marketing Assistant- Content & Social 3 month contract

Assistant, Content Management (German Speaking), Global

Relationship Manager, Go.Compare

Business Support Manager

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