Housing support officer full time Work, Jobs in Cardiff (with Salaries)

Housing Officer
BRC Jobs —Cardiff
- £33,000 - £38,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
12d
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Disabled Facilities Grants Officer
BRC Jobs —Wenvoe
- £21.14 - £27.59 an hour
- Full-time
- Customer service
- Project management
- Driving
Quick apply
12d
Probation Services Officer - Worle (South West)
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Communications Officer - Design & Digital
Hafod —Cardiff
- £38,796.98 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
13d
Housing Advice and Prevention Officer
Newport City Council —Newport
- £30,000 - £34,434 a year
- Full-time
12d
Housing Advice and Prevention Team Leader
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
6d
Application Support Officer (Revs and Bens)
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Weekend availability
- Hybrid work
- Tax experience
- Annual leave
- Flexitime
8d
Environmental Health Officer x 2
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
12d
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
6d
Social Work Assistant
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
- Employee assistance programme
13d
Scheme Support Officer
Pobl Group —Merthyr Tydfil
- £25,877.80 a year
- Weekend availability
8d
Home Energy Caseworker
Care & Repair Monmouthshire and Torfaen —Bridgend
- £31,209 a year
7d
Home Energy Caseworker
Care & Repair Carmarthenshire —Bridgend
8d
Enforcement Technician
Rhondda Cynon Taf —Rhondda Cynon Taff
- £26,824 a year
- Full-time
4d

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Housing Officer

BRC Jobs
Cardiff

Quick apply

Job details

Full-time
£33,000 - £38,000 a year

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Driving Licence
Microsoft Office
IT
Communication skills
Negotiation

Full job description

Job Title: Housing Officer
Type: Permanent
Location: Cardiff
Salary: £33000 - £38000 per annum (dependent on experience)
Hours: Full-time, 37 hours per week

BRC are working closely with a leading housing association to recruit an experienced Income / Tenancy Sustainment Officer to join their Housing Management team.

This role involves managing a designated patch of properties, maximising rental income, supporting tenants to sustain their tenancies, and responding to anti-social behaviour (ASB) cases. The successful candidate will work closely with residents, partner agencies and internal teams to deliver high-quality housing management services and create safe, sustainable communities.

Duties:

Manage a caseload of rent accounts, ensuring arrears are monitored and appropriate recovery action is taken.
Support tenants to sustain their tenancies through early intervention and advice.
Investigate and manage anti-social behaviour (ASB) cases, taking appropriate action in line with policies and procedures.
Conduct home visits and estate inspections to maintain strong customer engagement.
Work in partnership with external agencies, including local authorities, support providers and the police, to resolve tenancy-related issues.
Prepare case files, witness statements and legal documentation where required.
Attend court hearings and represent the organisation where appropriate.
Promote tenancy compliance and provide advice on rights and responsibilities.
Maintain accurate records and case notes using housing management systems.
Ensure all work is carried out in line with relevant legislation, policies and best practice.

Requirements:

Experience managing rent arrears and/or anti-social behaviour cases within a social housing environment.
Good knowledge of housing legislation, tenancy management and income recovery processes.
Experience working with vulnerable customers and providing tenancy sustainment support.
Strong communication, negotiation and conflict resolution skills.
Ability to manage a varied caseload and prioritise workloads effectively.
Competent IT skills, including Microsoft Office and housing management systems.
Full UK driving licence and access to a vehicle (where required).

Benefits:

Competitive salary.
Generous annual leave entitlement.
Pension scheme.
Ongoing training and professional development.
Flexible and supportive working environment.
Opportunity to make a positive impact within local communities.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

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Refine Your Search

housing support officer full time jobs in cardiff

Housing Officer

Housing Support Officer Full Time

Technical Officer

Disabled Facilities Grants Officer

Probation Services Officer - Worle (South West)

Communications Officer - Design & Digital

Housing Advice and Prevention Officer

Housing Advice and Prevention Team Leader

Application Support Officer (Revs and Bens)

Environmental Health Officer x 2

Compliance Officer (Fire Safety) - Cyson Cymru

Social Work Assistant

Scheme Support Officer

Home Energy Caseworker

Home Energy Caseworker

Enforcement Technician

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