Work from home Work, Jobs in Cardiff (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Marketing Communications Executive
Energy Saving Trust —Cardiff
- £28,000 - £30,000 a year
- Temporary
- Remote
- Communication skills
- Work from home
1d
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Quick apply
Cynorthwy-ydd Gweinyddol / Administrative Assistant
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £26,403 - £28,598 a year
- Full-time
- Remote
14d
Welsh Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Welsh Language Specialist - Freelance AI Trainer Project
Meridial —Cardiff
- £8 - £65 an hour
- Remote
- AI
- Communication skills
- Teaching
- Annual leave
Repair Order Coordinator
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
Quick apply
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Senior Training Officer – 37hrs pw - Wales based (extensive travel throughout Wales)
Stori —Cardiff
- £35,670.96 a year
- Full-time
- Remote
- Travel
- Flexible schedule
- Sick pay
Power Platform Consultant - Contract
iCoTech Services —Cardiff
- £500 - £600 a day
- Remote
- CRM software
- Azure
- Project management
Quick apply
Commercial Category Manager
Food Standards Agency —Cardiff
- £45,125 - £48,899 a year
- Full-time
- Remote
- Presentation skills
- Organisational skills
- IT
2d
Senior Official Controls Auditor
Food Standards Agency —Cardiff
- £42,596 - £52,700 a year
- Part-time
- Remote
- Presentation skills
1d
Head of Contract Management
Food Standards Agency —Cardiff
- £72,469 - £86,600 a year
- Full-time
- Remote
- Presentation skills
- Contracts
11d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
Inside Sales Representative Performance Films - Harlow, UK Based
Eastman Chemical Company —Newport
- Remote
- Sales
- English
- Bachelor's degree
3d
Business Development Associate (Entry Level / Sales Support)
PCI Pharma Services —Bridgend
- Full-time
- Remote
- Microsoft Word
- Microsoft Office
- Time management
Work-Based Learning Electrotechnical Installation IQA (FTC Feb 2027)
Cardiff and Vale College —Cardiff
- £19.28 - £20.56 an hour
- Part-time
- Remote
- Communication skills
- Annual leave
7d
Warehouse & Quality Operations Specialist
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- ERP systems
- Warehouse experience
Quick apply

I want to receive the latest job alerts for work from home in cardiff

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

work from home jobs in cardiff

Customer Service Agent

Customer Experience Specialist

Voice Actor - Freelance AI Trainer Project

Marketing Communications Executive

Independent Travel Agent

Cynorthwy-ydd Gweinyddol / Administrative Assistant

Welsh Voice Actor - Freelance AI Trainer Project

Welsh Language Specialist - Freelance AI Trainer Project

Repair Order Coordinator

Motor Finance Account Manager (Dealers - Birmingham and South West)

Senior Training Officer – 37hrs pw - Wales based (extensive travel throughout Wales)

Power Platform Consultant - Contract

Commercial Category Manager

Senior Official Controls Auditor

Head of Contract Management

Graduate Business Operations Associate

Inside Sales Representative Performance Films - Harlow, UK Based

Business Development Associate (Entry Level / Sales Support)

Work-Based Learning Electrotechnical Installation IQA (FTC Feb 2027)

Warehouse & Quality Operations Specialist

I want to receive the latest job alerts for work from home in cardiff

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected