Banking Work, Jobs in Cardiff Cf3 (with Salaries)

Customer Service Assistant - Cardiff
The Co-operative Bank —Cardiff
- £24,500 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
3d
Customer Service Assistant - Cardiff
Coventry Building Society —Cardiff
- £24,500 a year
- Monday to Friday
- Hospitality
- Customer service
- Computer literacy
3d
Senior Financial Crime Investigator - Business Banking
Monzo —Cardiff
- £31,100 - £39,350 a year
- Weekend availability
- Remote
- Mentoring
- Leadership
2d
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
11d
Customer Accounts Representative
Admiral —Cardiff
- Organisational skills
- Banking
- Annual leave
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
3d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Barclays —Bristol
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
SME Relationship Director
Lloyds Banking Group —Cardiff
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Negotiation
11d
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Assistant Investment Executive
Development Bank of Wales —Cardiff
- Full-time
- Communication skills
- Banking
Private Banking - Private Banking Executive
Arbuthnot Latham —Bristol
- Microsoft Office
- Organisational skills
- Front desk
2d
Finance Officer
Amelia Trust Farm —Barry
- £17,110 a year
- Part-time
- Microsoft Office
- In-person
- Café
- Free parking
- Sick pay
Quick apply
10d
International Market Lead, Middle East
National Westminster Bank PLC —Bristol
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Travel
- Banking
- Annual leave
Legal Entity & Securitisation Assistant Finance Manager - 6 Month FTC
Lloyds Banking Group —Newport
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Financial services
Regional Relationship Manager, Commercial Mid-Market
National Westminster Bank PLC —Cardiff
- £40,248 - £56,820 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
6d
Mid Markets Relationship Director
Lloyds Banking Group —Cardiff
- From £100,105 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Negotiation
3d
Corporate Banking Director - Cardiff or Bristol
Metro Bank PLC —Cardiff
- Hybrid work
- Leadership
- Banking
Solicitor - Banking & Finance
Hugh James —Cardiff
- Full-time
- Hybrid work
- Banking
- Employee assistance programme
- Employee discount
Customer Service Associate
Greystar Real Estate Partners LLC —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Customer Service Assistant - Cardiff

The Co-operative Bank -
Cardiff

Apply Now

Job details

Full-time
£24,500 a year
3 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Computer literacy
Cash handling

Full job description

About the role

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation.

This role is the first point of contact for personal and business banking customers within our Cardiff branch, supporting customers through our digital transformation across a variety of channels including in person, telephone and secure messages. This role works Monday to Friday 8.30am - 4.00pm.

Other duties include identifying and addressing customer’s needs, cash management control and utilising various internal systems to update customer records. The role holder will also encourage customers to schedule an appointment with our dedicated Personal Banking Team to discuss relevant additional products and services.

The person in post will also be responsible for protecting and educating customers against fraud and scams and engaging with customers from various backgrounds including those who may be vulnerable. Day to day the role holder will work towards personal/team targets and objectives, adhere to day to day regulatory and compliance requirements and work as part of a team, sharing and identifying ways to improve the service provided by the branch.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

To be successful you'll have strong experience within a customer service environment with a passion for excellent customer service with a positive, enthusiastic and resilient approach.

For this role you’ll need to have:

Current experience in a customer focused role (e.g. retail, hospitality or call centre)
Experience of interacting directly with customers and providing a great service on a daily basis
Good attention to detail with experience of processing customer details or data accurately
Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
The ability to work in a fast paced environment
Computer literate with the ability to navigate quickly and confidently around multiple systems

Experience in these areas would be helpful:

Experience of cash handling
Following policies and processes
Ability to deal with more challenging or sensitive customer situations
Proven success in achieving targets, objectives or deadlines

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

banking jobs in cardiff cf3

Customer Service Assistant - Cardiff

Customer Service Assistant - Cardiff

Senior Financial Crime Investigator - Business Banking

Customer Experience Specialist

Customer Accounts Representative

Associate Relationship Manager - Mid Markets

Motor Finance Account Manager (Dealers - Birmingham and South West)

Customer Service Advisor

SME Relationship Director

Customer Service Team Member - Part Time Evenings

Assistant Investment Executive

Private Banking - Private Banking Executive

Finance Officer

International Market Lead, Middle East

Legal Entity & Securitisation Assistant Finance Manager - 6 Month FTC

Regional Relationship Manager, Commercial Mid-Market

Mid Markets Relationship Director

Corporate Banking Director - Cardiff or Bristol

Solicitor - Banking & Finance

Customer Service Associate

I want to receive the latest job alerts for banking in cardiff cf3

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