Guest services representative Work, Jobs in Carterton, Oxf (with Salaries)

Freelance Event Manager @ Hyde House
Dearborn Studio —Cheltenham
- Up to £20 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
6h
Guest Services Representative
U.S. Air Forces, Europe —Mildenhall
- £15.00 - £15.41 an hour
- Weekend availability
- English
- Travel
- In-person
Guest Insights Analyst
Enterpex —Banbury
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Software development
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Vulcan Corp —Cowley
- From £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Cleaning
- Free parking
Quick apply
1d
Office Manager - FTC
Land Securities —Oxford
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee assistance programme
4d
Front of House Assistant - The Cosener's House - Flexible Hours
BaxterStorey UK —Abingdon
- £13.40 an hour
- Part-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Service Supervisor
BaxterStorey UK —Didcot
- £28,080 a year
- Full-time
- Team management
- Quality control
- Recruiting
- Employee assistance programme
- Employee discount
Quick apply
12d

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Freelance Event Manager @ Hyde House
Dearborn Studio —Cheltenham
Full UK driving licence preferred. Supporting sales and marketing initiatives by promoting the venue and identifying opportunities to enhance the guest…
Up to £20 an hour
Quick apply
6h
Guest Services Representative
U.S. Air Forces, Europe —Mildenhall
Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.
£15.00 - £15.41 an hour

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Freelance Event Manager @ Hyde House

Dearborn Studio
Cheltenham

Quick apply

Job details

Freelance
Up to £20 an hour
6 hours ago

Benefits

On-site parking

Qualifications

Driving Licence
Guest relations
Stakeholder collaboration
Client engagement
Complaint handling
Food safety and hygiene regulations
Event management experience
Organisational skills
Customer interaction
Multidisciplinary collaboration
Events management
Communication skills

Full job description

About Dearborn Studio

Founded in 2015, Dearborn Studio has evolved into a collection of four distinctive properties, ranging from historic landmarks to contemporary builds. Each space has its own personality and story, yet all share the same values: Different by Design. Curated with Care. Always Agile. Built to Last.

Working with us

Our growth has never been about scale. It has always been about doing things properly, with intention, care and craft. We work collaboratively, take pride in what we do and show up with energy and purpose.

Our culture is grounded in creative thinking and genuine care for our spaces, our guests and each other. We look for candidates whose experience and mindset reflect these values and who want to contribute meaningfully to a growing business.

Our Spaces

Kin House, a Grade II*-listed manor thoughtfully restored and reimagined in collaboration with Barlow & Barlow.
Millbridge Court, a 19th-century house set in the village of Frensham on the Surrey-Hampshire border, blending heritage with a playful, contemporary spirit.
LIMEKILN, a lodge nestled within 60 acres of Sussex countryside and ancient woodland, with interiors by Red Deer.
Hyde House, a restored Victorian house and barn in the Cotswolds, minutes from Stow-on-the-Wold.

Bring your experience. Bring your ideas. Be yourself. We will support you every step of the way as we continue, together, to create spaces and moments that truly matter.

About the Role

What you’ll do…

Taking pride in and maintaining the appearance, presentation and operational readiness of the venue at all times.
Acting as the lead venue representative on wedding and event days, ensuring the smooth and successful delivery of all events.
Managing the house and grounds during events, liaising professionally with clients, wedding couples, guests, suppliers and contractors.
Delivering events in line with agreed plans, client expectations, brand standards and operational procedures.
Leading the customer experience in person, providing a warm, professional and attentive service throughout the customer journey.
Hosting and supporting couples, clients, guests and suppliers from arrival through to departure
Building strong relationships with clients and acting as a key point of contact before, during and after events as required.
Working closely with wedding planners, event coordinators and suppliers to ensure all event requirements are executed accurately and efficiently.
Working alongside our in house catering team to deliver seamless event operations, exceptional hospitality and outstanding customer service.
Conducting venue walk-throughs, event briefings and handovers with relevant teams and suppliers.
Managing event set-up and breakdown activities, ensuring all spaces are prepared to the required standard.
Overseeing the venue's on-site bedrooms, including guest arrivals, departures, room inspections and accommodation-related enquiries.
Monitoring venue facilities and reporting maintenance, housekeeping or operational issues promptly.
Demonstrating excellent knowledge of the venue, facilities, services and local area to support guests and clients.
Handling guest feedback, complaints and concerns professionally, proactively and in accordance with company procedures, ensuring prompt resolution wherever possible.
Contributing to the planning and delivery of internal events, venue showcases, open days and promotional activities.
Capturing high-quality content for social media and marketing purposes in line with brand guidelines.
Supporting sales and marketing initiatives by promoting the venue and identifying opportunities to enhance the guest experience and generate additional revenue.
Maintaining accurate event records, reports, checklists and operational documentation.
Ensuring all event and office procedures are followed consistently and effectively.
Understanding and implementing venue emergency procedures, safeguarding requirements and health and safety policies.
Acting as a designated responsible person during events, responding appropriately to emergencies and incidents.
Ensuring compliance with licensing regulations, health and safety legislation, food safety requirements and company policies.
Supporting colleagues across departments and undertaking additional duties reasonably required to meet the needs of the business.

About You

What we’re looking for…

Proven experience in weddings, events, hospitality or venue management.
Excellent organisational and multitasking skills with the ability to remain calm under pressure.
Outstanding customer service and relationship-building skills.
Strong communication skills, both written and verbal.
Ability to lead event operations and coordinate multiple stakeholders simultaneously.
Flexible approach to working hours, including evenings, weekends and bank holidays.
Confident problem solver with strong attention to detail.
Full UK driving licence preferred.

Pay: Up to £20.00 per hour

Benefits:

On-site parking

Application question(s):

What makes you a good fit for the role?

Experience:

Wedding Event: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

guest services representative jobs in carterton, oxf

Freelance Event Manager @ Hyde House

Guest Services Representative

Guest Insights Analyst

Customer Service Representative

Office Manager - FTC

Front of House Assistant - The Cosener's House - Flexible Hours

General Catering Manager

Service Supervisor

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